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The Bay Area IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At 415 IT, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

Do you have questions about IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!

What Our Clients Say

  • ...there is virtually no down time...
    Vine Solutions

    Before Vine Solutions hired 415 IT, we tried to manage our IT on an as needed basis and our systems were a mess. Since hiring 415 IT, I feel like we have our very own IT person in house; they handle all of our IT needs and do it so there is virtually no down time during our business hours which is important for our growing business. 415 IT is my trusted IT source and has been involved in virtually every IT business decision that has allowed our business to prosper.

  • ...trusted advisor...

    415 IT has been managing our systems and technology for years. They are our trusted advisor when it comes to IT.

  • Very quick response time

    Very quick response time, as soon as an issue arises I receive a call back. We needed a new server installed within 1 week’s time and 415 IT made it happen without a glitch. Although our dedicated tech does not have a desk here, I feel as if we have access to his expertise immediately. Thanks for your great service.

  • ...professionalism and positive attitude.

    Gerken Capital Associates has been using the services of 415 IT for a number of years. We are always pleased with their professionalism and positive attitude. 415 IT is always on top of the latest technology and is able to accommodate us in a timely manner.

  • ...thrilled with 415IT.

    As a small business owner I am thrilled with 415IT. 415 IT replaced our traditional phone system; now we have increased functionality, great call quality all for a low price. We run a distributed business; 415 IT keeps our IT infrastructure running seamlessly. 415 IT is extremely responsive and a very reliable support. I highly recommend this firm.

  • The staff is great...

    We have been using 415IT for all our computer needs and have finally found a Company we can rely on for prompt and excellent service. The staff is great and they go above and beyond anything we have experienced before. It is very comforting to know that if we have problems with our computer system, that we have a Company that can provide with same day service.

  • ...I can concentrate on my job...

    As an entrepreneur running multiple business, I am absolutely dependent on technology for a competitive edge. With 415 IT managing our systems I can concentrate on my job, not my technology. When I have strategic questions about how to leverage technology to accomplish business goals, 415 IT acts as my virtual CIO. 415 IT enables me to make smart investments in our IT resources.

  • ...quick to respond to crises.

    Our firm, BCI Capital Management, has been utilizing the services of 415 IT since September, 2006. The service has covered a wide number of needs, ranging from the set-up of cell phones and recommending new hardware and software — to completely updating and streamlining computer networks. The staff are quick to respond to crises. The quality of service has been excellent. The cost of the service has been very reasonable.

  • Curteous and professional...

    Curteous and professional, I rely on 415it to help me keep our operations running smoothly. They are reliable, quick to repond, and incredibly knowledgeable. Everything they have reccommended has been an major improvement in effciency and productivity. I highy recommend them!

  • ..made our business more competitive.

    415IT has made our business more competitive. Thanks to their re-design of our computer network and immediate response to each and every support call there is no down time for our business communications. And I can actually understand them when we discuss solutions—no undecipherable tech speak!

  • ...excellent advice...

    415 IT was recommended to us by a client who found their services excellent. We could not agree more. 415 IT helped us move our offices seamlessly and install new systems; the staff are ALWAYS available to answer our questions and get our computers, emails, phones, everything, up and working. No question too dumb (or difficult). Finally, they have given excellent advice on acquisition of new phone systems, additional computers and software updates which have served us well. We are a law firm, so constant access is a must, including from outside the office. The 415 IT team has provided us equipment to provide our services from inside the office, and remotely, without interruption. We are grateful to 415 IT, and the entire staff.

  • ...completely organized and managed professionally.

    415IT is the most fabulous IT Solutions groups we’ve ever had at Juice Beauty! All of our computer hardware and software needs are completely organized and managed professionally. For several years, we have consistently received solid and valuable advice on every aspect of our computer needs including security, software, hardware, latest updates and more. One of the most valuable services 415 IT provides is that they are incredibly responsive and take ownership with ANY technical problems so we have zero downtime. We love our IT service from them!!

  • ...they always deliver.

    Since we signed on with 415 IT in 2005 they have become a part of the Canyon family. Our technology initiatives have consistently rolled out quickly, efficiently and without downtime. We travel a lot, when we call from a different time zone needing support, they always deliver. Finally a tech firm we can count on.

Latest Blogs

Tip of the Week: Improving Your Google Searches

Exact Phrase Searches

Google can search for phrases verbatim, seeking out the exact words in the exact order they are written out. All you need to do is enclose your search query in quotation marks. For instance, you could find out exactly how to best protect your business by searching for “business security best practices,” which would only return results that contained the phrase “business security best practices” somewhere in them.

Searching a Specific Website

If you want to use Google to search a particular website, it is super easy to do so. All you need to do is start your search with the specific website’s URL and a colon before you input your search term.

For example, if you wanted to invest in a new case for a laptop while taking advantage of your Prime account, you could do a quick Google search for amazon.com:laptop case. Your results page will appear as a collection of relevant product listings on Amazon.

Excluding Search Results

There are many potential results that you don’t want included in any given search, as it just makes it more of a hassle to find the information you need. You can tell Google to eliminate these results from the list by typing a dash after your search query and specifying a term that would return an unwanted result.

For instance, if you wanted to find out who in your area offers IT services but wanted to avoid quick-fix repair-focused services, you could search for IT services near me -break/fix.

Search in a Range

Google also allows you to restrict your search to results that fall within a specific range, making it easier to seek out results that would fall within a searcher’s preferences. This can be accomplished by including two “dots” between numbers in your search. Need a new office chair? Search for office chair $50..$125, and you’ll see results that fall within that price range.

Searching for Multiple Queries

While it may not be the most used capability, Google can be used to run multiple searches at once. All you must do is split up your different searches with a vertical bar.

Let’s assume that you needed comprehensive IT services to businesses. You could type in the assorted offerings you’d be interested in, like services|backup|disaster recovery, to find the provider who offers the most in your area.

Chances are, it’ll be us that pops up anyway, so while you’re here, reach out to us to learn more about the IT solutions and services we provide for businesses. Give us a call at (415) 295-4898 today!

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Listening to Your Team is a Great Way to Overcome Business Challenges

“What’s working? And, just as critically, what isn’t?”

If you want your team to be invested in the successful operations of a business, you must recognize that this investment comes with some level of ownership. While there is no “I” in “team”, there is one in “collaboration.” Listen to your team as they celebrate their individual accomplishments. Not only will this help build morale, you’ll get some deeper insights into which tasks your employees—your boots on the ground, so to speak—see as noteworthy.

On the flip side, you also need to hear out their grievances in terms of your established processes and procedures. As the ones with hands-on experience, your end users will likely have the most pertinent perspective of how work can be done most effectively. Whether it is presented as a need for more support or simply a solution that doesn’t work for them, you can learn a lot from hearing them out.

Maybe they make it clear that they need more coaching in how to use a given tool, or perhaps there’s a better alternative that they could be using. Either way, it also helps to involve them in brainstorming a better way to accomplish these goals.

“What do you need from me in order to help you succeed?”

This is one of those questions that will need to be repeated over time, as the evolving situation will cause the answer to change with regularity. However, the important thing is that this question will help you to change your employee engagement for the better. By opening the door for feedback, suggestions, and requests, you are giving your employees the power to bring their input to you.

This is also a good way to collect the insights we discussed above, helping you better evaluate where your team stands and improving your processes that way.

“What are some things your teammates accomplished recently?”

This question is really about mindset, as well as encouraging a more collaborative and communicative workplace. Phrasing your question in this way preempts your employees to look to the positives, leading them to see the benefits of keeping communications open with each other.

Furthermore, by priming them to think in this way, you’re making sure that this focus becomes a part of your company culture. Wouldn’t you rather your different team members share their success, and as a result, seek to support each other in its pursuit?

“How would you improve what we have to offer our clientele?”

Again, returning to the theme of collecting input from those with first-hand knowledge on the subject, asking your team to identify shortcomings that they may be dealing with each day can help you to optimize whatever it is you may be offering. After all, your team members are likely the first to answer the phone when someone calls the company, whatever the call’s purpose, and so will be the first to hear any negative feedback. As such, they’ll have first-hand knowledge of where the biggest and most impactful deficits exist in your service delivery.

“What would you do differently if you were in my shoes?”

While this question has obvious value in terms of evaluating the biggest pain points within the company, it also helps you encourage your team members to think from more of a leadership perspective. It isn’t enough anymore to just have people at their workstations, businesses today need to have innovative and engaged workforces with high prospects for upwards mobility. Asking this question puts some of the power in the end user’s hands, even if only for a moment, reinforcing the employee’s worth to the company.

Now, if any of your employees’ feedback should ever reference insufficient technology resources to effectively complete their tasks, that’s where 415 IT can come in to help. We offer a wide variety of services and solutions designed to improve your workplace’s efficacy, security, and productivity.

Reach out to us for more information by calling (415) 295-4898.

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Innovative Cybersecurity Tools Your Business Needs

Network Security Essentials

Protecting your network will require you to implement a variety of critical tools, including dedicated appliances, virtual private networking (VPN) clients, and firewalls. Doing so will help you shore up your potential vulnerabilities.

Of course, this isn’t all that you need to do. Here are some of the other protections you should have in place:

Network Monitoring and Threat Management

Just in case your assorted defenses don’t keep a threat out, you will want to be sure that you can detect them once they’re inside and isolate them. Implementing the tools that enable you to monitor your network’s health will help you to accomplish this goal. A managed service provider can help you do so, proactively monitoring your network to ensure that any threats or potential problems are detected before they materialize into issues. Using today’s tools, a trustworthy provider can keep most threats out, and resolve the ones that make it in.

Mobile Device and Endpoint Management

Remote work is exceptionally popular right now, for a very good reason, so you need to be sure that your business’ data remains under your business’ control. Tools like mobile device management and endpoint management can help you maintain this control by moderating what different devices can access in terms of your data and applications.

Security Training and Management

Finally, we must address one of the biggest threats to any organization’s security: the employees who work there. User error and phishing are two of today’s biggest cybersecurity problems. To minimize their impacts, you need to be sure that your team understands cybersecurity best practices and how to react to potential security events. We recommend that you regularly evaluate their knowledge and practical capabilities through simulated security events and other means. On top of this, you also have to make sure that your business (and everyone in it) is abiding by the assorted compliance requirements that have been established, especially those pertaining to cybersecurity.

Need help implementing these solutions? 415 IT can help. Reach out to our team to learn more by calling (415) 295-4898.

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Know someone who would benefit from 415 IT? Let us know!

Latest Blog

Google is the standard for online searches. It seems to be as simple as can be. Think of a question, type it in, get an answer. However, not many people likely know just how specific you can make these Google searches with just a few details. Let’s go over how to use Google ...

Latest News

We are proud to announce that 415 IT and our CEO, Daniel Stevens, were recently featured by CIO Applications. We discussed how and why we serve our clients, as well as some sneak peeks for our future. Read our interview by visiting:  https:...