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The Bay Area IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At 415 IT, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

Do you have questions about IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!

What Our Clients Say

  • ...there is virtually no down time...
    Vine Solutions

    Before Vine Solutions hired 415 IT, we tried to manage our IT on an as needed basis and our systems were a mess. Since hiring 415 IT, I feel like we have our very own IT person in house; they handle all of our IT needs and do it so there is virtually no down time during our business hours which is important for our growing business. 415 IT is my trusted IT source and has been involved in virtually every IT business decision that has allowed our business to prosper.

  • ...trusted advisor...

    415 IT has been managing our systems and technology for years. They are our trusted advisor when it comes to IT.

  • Very quick response time

    Very quick response time, as soon as an issue arises I receive a call back. We needed a new server installed within 1 week’s time and 415 IT made it happen without a glitch. Although our dedicated tech does not have a desk here, I feel as if we have access to his expertise immediately. Thanks for your great service.

  • ...professionalism and positive attitude.

    Gerken Capital Associates has been using the services of 415 IT for a number of years. We are always pleased with their professionalism and positive attitude. 415 IT is always on top of the latest technology and is able to accommodate us in a timely manner.

  • ...thrilled with 415IT.

    As a small business owner I am thrilled with 415IT. 415 IT replaced our traditional phone system; now we have increased functionality, great call quality all for a low price. We run a distributed business; 415 IT keeps our IT infrastructure running seamlessly. 415 IT is extremely responsive and a very reliable support. I highly recommend this firm.

  • The staff is great...

    We have been using 415IT for all our computer needs and have finally found a Company we can rely on for prompt and excellent service. The staff is great and they go above and beyond anything we have experienced before. It is very comforting to know that if we have problems with our computer system, that we have a Company that can provide with same day service.

  • ...I can concentrate on my job...

    As an entrepreneur running multiple business, I am absolutely dependent on technology for a competitive edge. With 415 IT managing our systems I can concentrate on my job, not my technology. When I have strategic questions about how to leverage technology to accomplish business goals, 415 IT acts as my virtual CIO. 415 IT enables me to make smart investments in our IT resources.

  • ...quick to respond to crises.

    Our firm, BCI Capital Management, has been utilizing the services of 415 IT since September, 2006. The service has covered a wide number of needs, ranging from the set-up of cell phones and recommending new hardware and software — to completely updating and streamlining computer networks. The staff are quick to respond to crises. The quality of service has been excellent. The cost of the service has been very reasonable.

  • Curteous and professional...

    Curteous and professional, I rely on 415it to help me keep our operations running smoothly. They are reliable, quick to repond, and incredibly knowledgeable. Everything they have reccommended has been an major improvement in effciency and productivity. I highy recommend them!

  • ..made our business more competitive.

    415IT has made our business more competitive. Thanks to their re-design of our computer network and immediate response to each and every support call there is no down time for our business communications. And I can actually understand them when we discuss solutions—no undecipherable tech speak!

  • ...excellent advice...

    415 IT was recommended to us by a client who found their services excellent. We could not agree more. 415 IT helped us move our offices seamlessly and install new systems; the staff are ALWAYS available to answer our questions and get our computers, emails, phones, everything, up and working. No question too dumb (or difficult). Finally, they have given excellent advice on acquisition of new phone systems, additional computers and software updates which have served us well. We are a law firm, so constant access is a must, including from outside the office. The 415 IT team has provided us equipment to provide our services from inside the office, and remotely, without interruption. We are grateful to 415 IT, and the entire staff.

  • ...completely organized and managed professionally.

    415IT is the most fabulous IT Solutions groups we’ve ever had at Juice Beauty! All of our computer hardware and software needs are completely organized and managed professionally. For several years, we have consistently received solid and valuable advice on every aspect of our computer needs including security, software, hardware, latest updates and more. One of the most valuable services 415 IT provides is that they are incredibly responsive and take ownership with ANY technical problems so we have zero downtime. We love our IT service from them!!

  • ...they always deliver.

    Since we signed on with 415 IT in 2005 they have become a part of the Canyon family. Our technology initiatives have consistently rolled out quickly, efficiently and without downtime. We travel a lot, when we call from a different time zone needing support, they always deliver. Finally a tech firm we can count on.

Latest Blogs

This is What Happens When Your Office 365 Subscription Lapses

First, it’s important to understand Microsoft’s situation. Retaining a customer costs much less than actively seeking new ones, meaning that they aren’t going to want to lose their existing customers.

Microsoft has implemented a three-step process that is designed to help their customers have as much time as possible to decide whether or not they are serious about letting their subscription go. Here are the three steps.

Step 1: Expired

Following the expiration of your subscription, you have thirty days where Office 365 is still available for use. Any installed applications can still be launched, and you can still access additional solutions as well. Microsoft won’t remove any of your data from its servers. Admins can still add services or applications during this time, as well as back up any data. A global administrator can renew the subscription at any time during these thirty days.

Step 2: Disabled

After the first month has passed, your subscription status changes to Disabled, which remains in place up until the 120th day. This means that only administrators will have access to the admin portal and to back up any data that Microsoft has stored on their servers. Regarding the rest of your users, they might not have access to as many services and solutions. With access to their Office 365 accounts blocked, your users will find themselves between a rock and a hard place, unable to get their work done, access their email, or access OneDrive for Business. Locally installed applications will only offer limited functionality, and you won’t be able to edit or save your files. The global administrator still has access to the option to resume the licensing subscription at this point.

Step 3: Deprovisioned

After 121 days, administrators lose access to any data that remains on the servers. No backups can be taken, and any applications or services rendered will be inaccessible. At this point, Microsoft will start to remove your data from its servers, which you can have sped up through a process called deprovisioning. If your business wants to continue utilizing Office 365, new subscriptions need to be started.

Let Us Help Manage Your Office 365 Subscriptions

To keep lapses in your subscription from preventing your productivity, 415 IT can help. To learn more, reach out to us at (415) 295-4898.

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Tip of the Week: Where to Find Your Android Downloads

There are actually a couple of methods you can use to do so. First, we’ll review how to use your mobile device’s built-in File Manager.

Using the File Manager

Chances are, your device came preinstalled with file management software. To find it, open the app drawer. You will then want to open a specific application. Based on the device you have, it may be called Downloads, My Files, or File Manager. Accessing this application, you should see at least one folder for your internal storage. If you’ve expanded your storage with an SD card, you will see that as well. While your Downloads are probably going to be in your internal storage, your settings might be sending them to your expanded storage. Once you’ve located your Download folder, access it. There, you will see a complete list of your downloaded materials. While they will initially be sorted in chronological order, you can change this to your preference.

Your other option is to utilize the Google Chrome application.

Finding Downloads in Google Chrome

Accessing the Chrome browser application on your device, tap the three-dot button at the top-right corner. From the menu that appears, select Downloads.

There, you will find your list of downloaded files, which you can filter through using the hamburger menu button and selecting your desired file type. If you need to find a particular file, Chrome allows you to search for it using the magnifying glass button.

When data is so important to us today, it helps to know where to find the data you’ve accessed. Are there any other smartphone tips that we should share? Leave your suggestions in the comments!

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4 Decisions You’ll Make About Your IT

Scrutinize Your Security

Before you implement a new solution, be sure to consider your organization’s cybersecurity needs. Ask yourself if it’s something that you can implement without compromising your organization’s security. Cyberattacks can create a considerable financial burden for your business. After all, a business is still a business, no matter what kind of data it stores or how large its workforce or client base is. It might lessen the damage done, but it’s certainly not any consolation for still exposing data to threats--especially because the data stored by businesses tends to be sensitive in nature. You need to do everything you can to make sure that any solution you implement can be done so without your data being placed at risk.

Consider Your Data, Too

You also need to be aware of what your data is telling you. If you leverage enterprise resource planning solutions to provide insight into your organization’s functionality, you can use this information to improve your operations. Therefore, you should pay attention to whether or not the solution you want to implement will actually be beneficial. You should still be careful, however, about leaning on your data to make all decisions, as there might be too many concepts in motion to provide accurate data. You might even wind up implementing a solution that does exactly the opposite of what you want it to do. In other words, you want to know which data is valuable and which won’t yield results.

Reflect On Your Business

Any new system you implement for your organization needs to fit properly from an operational standpoint. To this end, you need to understand your current systems and workflows. Consider how the solution you want to implement will benefit the current state of things. Will it resolve critical workflow issues? Will it save time and resources? Will it scale according to your future needs? All of this must be considered, as well as how accessible support is. The last thing you want to do is to implement a solution that doesn’t have support readily available when it’s needed most. Finally, be sure to consider how your employees will react to the new solution, as it will only be effective if your employees are able to leverage it to their advantage.

Consider All of Your Options

Before investing in any solution, be sure to consider not just what you have in your office currently, but other solutions on the market. After all, there’s no reason to purchase that new network switch if a better, more dynamic option will be available in three months. Of course, it’s not always this simple, as you need to consider the costs of new technology, implementing the solution itself, and any kind of operational costs that are associated with it. If waiting on the solution isn’t going to create a detriment to your business, then perhaps that is the more cost-effective option.

Of course, certain regulations might force your hand, and you can’t let an outdated solution put you at risk of failing a compliance audit. What we like to recommend is to lay out everything that’s needed to be known in a cost-benefit analysis. 415 IT can help you identify this important information. To learn more, reach out to us at (415) 295-4898.

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Know someone who would benefit from 415 IT? Let us know!

Latest Blog

Subscription-based solutions are quite popular these days, and Microsoft Office 365 is perhaps one of the most important ones on the market. However, the services provided by Office 365 are contingent upon successfully renewing the subscription, making it critical that the u...

Latest News

We are proud to announce that 415 IT and our CEO, Daniel Stevens, were recently featured by CIO Applications. We discussed how and why we serve our clients, as well as some sneak peeks for our future. Read our interview by visiting:  https:...