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The Bay Area IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At 415 IT, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

Do you have questions about IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!

What Our Clients Say

  • ...there is virtually no down time...
    Vine Solutions

    Before Vine Solutions hired 415 IT, we tried to manage our IT on an as needed basis and our systems were a mess. Since hiring 415 IT, I feel like we have our very own IT person in house; they handle all of our IT needs and do it so there is virtually no down time during our business hours which is important for our growing business. 415 IT is my trusted IT source and has been involved in virtually every IT business decision that has allowed our business to prosper.

  • ...trusted advisor...

    415 IT has been managing our systems and technology for years. They are our trusted advisor when it comes to IT.

  • Very quick response time

    Very quick response time, as soon as an issue arises I receive a call back. We needed a new server installed within 1 week’s time and 415 IT made it happen without a glitch. Although our dedicated tech does not have a desk here, I feel as if we have access to his expertise immediately. Thanks for your great service.

  • ...professionalism and positive attitude.

    Gerken Capital Associates has been using the services of 415 IT for a number of years. We are always pleased with their professionalism and positive attitude. 415 IT is always on top of the latest technology and is able to accommodate us in a timely manner.

  • ...thrilled with 415IT.

    As a small business owner I am thrilled with 415IT. 415 IT replaced our traditional phone system; now we have increased functionality, great call quality all for a low price. We run a distributed business; 415 IT keeps our IT infrastructure running seamlessly. 415 IT is extremely responsive and a very reliable support. I highly recommend this firm.

  • The staff is great...

    We have been using 415IT for all our computer needs and have finally found a Company we can rely on for prompt and excellent service. The staff is great and they go above and beyond anything we have experienced before. It is very comforting to know that if we have problems with our computer system, that we have a Company that can provide with same day service.

  • ...I can concentrate on my job...

    As an entrepreneur running multiple business, I am absolutely dependent on technology for a competitive edge. With 415 IT managing our systems I can concentrate on my job, not my technology. When I have strategic questions about how to leverage technology to accomplish business goals, 415 IT acts as my virtual CIO. 415 IT enables me to make smart investments in our IT resources.

  • ...quick to respond to crises.

    Our firm, BCI Capital Management, has been utilizing the services of 415 IT since September, 2006. The service has covered a wide number of needs, ranging from the set-up of cell phones and recommending new hardware and software — to completely updating and streamlining computer networks. The staff are quick to respond to crises. The quality of service has been excellent. The cost of the service has been very reasonable.

  • Curteous and professional...

    Curteous and professional, I rely on 415it to help me keep our operations running smoothly. They are reliable, quick to repond, and incredibly knowledgeable. Everything they have reccommended has been an major improvement in effciency and productivity. I highy recommend them!

  • ..made our business more competitive.

    415IT has made our business more competitive. Thanks to their re-design of our computer network and immediate response to each and every support call there is no down time for our business communications. And I can actually understand them when we discuss solutions—no undecipherable tech speak!

  • ...excellent advice...

    415 IT was recommended to us by a client who found their services excellent. We could not agree more. 415 IT helped us move our offices seamlessly and install new systems; the staff are ALWAYS available to answer our questions and get our computers, emails, phones, everything, up and working. No question too dumb (or difficult). Finally, they have given excellent advice on acquisition of new phone systems, additional computers and software updates which have served us well. We are a law firm, so constant access is a must, including from outside the office. The 415 IT team has provided us equipment to provide our services from inside the office, and remotely, without interruption. We are grateful to 415 IT, and the entire staff.

  • ...completely organized and managed professionally.

    415IT is the most fabulous IT Solutions groups we’ve ever had at Juice Beauty! All of our computer hardware and software needs are completely organized and managed professionally. For several years, we have consistently received solid and valuable advice on every aspect of our computer needs including security, software, hardware, latest updates and more. One of the most valuable services 415 IT provides is that they are incredibly responsive and take ownership with ANY technical problems so we have zero downtime. We love our IT service from them!!

  • ...they always deliver.

    Since we signed on with 415 IT in 2005 they have become a part of the Canyon family. Our technology initiatives have consistently rolled out quickly, efficiently and without downtime. We travel a lot, when we call from a different time zone needing support, they always deliver. Finally a tech firm we can count on.

Latest Blogs

Strategies for Training on New Technology

Explain the Value of the Solution

Before breaching the topic of new technology with your staff, it helps to have a bit of context for what issues the solution is actually solving. If your employees understand the value of the solution you are implementing, as well as how it makes their lives easier, they will be more receptive to the solution and more likely to buy into it.

Offer Training Sessions on a Regular Basis

Once employees understand why you are implementing your new solution, they might be ready and willing to learn how to use it. These training sessions should be offered regularly for any employees who want to learn more about the technology and how to use it as effectively as possible for their particular roles. Training does not have to be a one-and-done thing, either; you can cover specific topics, accept recommendations from employees so you are teaching them what they want to know, and reinforce training on a regular basis for those who need a refresher. Training is best done in multiple different ways to accommodate different types of learners.

Use the Solution Yourself and Set an Example

Your employees will only use a tool that you yourself find some value in, so one of the best ways you can make any technology deployment successful is to show them what it looks like in action. Take some time before making the solution readily available for your team to learn the ins and outs of it yourself. This gives you the ability to answer questions about how it might be used, what some of the great features of it are, and what they might be able to expect from using it. Your staff will appreciate knowing that you have done your research and are committed to getting the most out of the technology solution, and leading by example is a great way to make them see this.

Of course, any new technology deployment will come with its fair share of challenges and roadblocks—t just takes a bit of time and effort to overcome them. Thankfully, you don’t have to do this alone!

Let Us Help!

Implementing new technology can be a hassle in and of itself, so don’t let your employees’ reticence to utilize it become a barrier to implementation. 415 IT can help your employees understand how best to use their new technology, and we can even offer training sessions to provide them with the support they need to succeed. To learn more, give us a call at (415) 295-4898.

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Use the Cloud for Productivity

Keep in mind while you are reading this that all businesses will have different cloud needs, and as such, no two solutions will work in exactly the same way. We encourage you to reach out to us before making a decision as to what cloud solution you implement, as you will want to make sure that the solution you implement benefits your business as best it can.

The Public vs Private vs Hybrid Dilemma

Many businesses are unsure what type of cloud solution is best for their particular needs. To simplify things a bit, we have outlined some of the most common types of cloud environments. Use the information below to make the most informed decision possible:

  • Public: The public cloud involves your organization storing data in its own dedicated part of a public cloud infrastructure. Basically, think of it like renting space online to host whatever you need to be hosted. Many businesses prefer the public cloud because of its ease of implementation, but it is not as flexible or customizable as other solutions out there, as you have limited control over the infrastructure itself.
  • Private: A private cloud is a private place for you to store your data on-premises. Think of it as buying out a whole building to do whatever you would like with. Many businesses prefer the private cloud because they can make any changes they want to their infrastructure, including (most importantly) security.
  • Hybrid: A hybrid cloud solution is kind of like a mixture of public and private clouds. Similar to the public cloud, you are not responsible for hosting the hybrid cloud solution, but you have just as much control over it as you would if you had a private cloud solution. It’s a great middle-ground for any business looking to implement cloud solutions.

Examples of Cloud Solutions

To give you an idea of what is out there for cloud solutions, here are some of the more popular cloud hosting providers that you might be familiar with:

  • Google Workspace
  • Microsoft OneDrive/Microsoft 365
  • Amazon Web Services/Amazon Drive
  • Dropbox
  • iDrive
  • And many more

While the above are some of the more popular choices for cloud storage and application deployment, we want to urge anyone looking to take advantage of the cloud to do their research and make informed decisions by working with a managed service provider like 415 IT. We can help you sift through the options available to you and implement a system that is perfect for your needs.

415 IT can help your organization make the best decision possible for its cloud-based needs. To learn more about how we can help your organization, reach out to us at (415) 295-4898.

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Maintain and Support Your Technology Before Your Employees Take Matters Into Their Own Hands

Employees Using Unsecured Devices

Generally speaking, your employees will use their work technology to fulfill their obligations, including their desktops or perhaps a work-issued laptop or mobile device. Unfortunately, depending on how well these devices are maintained, they may be slower than the technology employees use when they are out of the office. This may lead them to using technology that is not governed by your security solutions, such as their personal devices, simply because they work better than their work-issued devices.

Therefore, it is crucial that you manage and maintain your organization’s devices in a way that makes sure they are working optimally. You should follow this up with a comprehensive Bring Your Own Device policy that outlines how employees are allowed to utilize their mobile devices for work purposes. Doing so will save you a lot of grief in the long term.

Unauthorized Software Downloads

There are times when your staff will require specific tools in order to perform a function of their job. If they do not have the appropriate tools to accomplish the task, they may choose to download applications from the Internet that allow them to do so. These applications are often dangerous to utilize, as they are outside the scope of your company’s software infrastructure, and who can really tell if the application used is secure or not?

This is especially problematic for software that requires a software license. Imagine for a moment that one of your employees is going about their daily tasks without any disruptions, only to be brutally severed from the tools needed to perform these duties by an expired software license. In their desperation to keep working and meet required deadlines, they might download some free software or perhaps one with a counterfeit software license. While this solves the short-term problem of getting work done, it could come at a steep cost should your organization become subject to network audits or otherwise.

In the end, being proactive about technology support is the only way you can prevent these issues from breaking your business and budget. While your employees might feel like they are being proactive in finding a solution, you shouldn’t have to rely on them finding the solution for themselves; instead, provide them with a protocol to follow so that you know they will seek the help of experts when it is needed.

415 IT can be those experts. We want to help your employees do their jobs in the most effective way possible, be it through implementing new and innovative solutions or assisting them with their daily duties through comprehensive IT support. Let your team focus on what they know best: their own jobs, not keeping their computers and other technology in proper working order.

To learn more about how we can help your employees stay productive throughout the workday, reach out to us at (415) 295-4898.

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Know someone who would benefit from 415 IT? Let us know!

Latest Blog

You may have been in a position where you tried to implement a technology solution in the past only to find that your staff is simply not responsive to it in any capacity. Maybe they do not see the value in the solution, or they do not understand what issues the solution res...

Latest News

We are proud to announce that 415 IT and our CEO, Daniel Stevens, were recently featured by CIO Applications. We discussed how and why we serve our clients, as well as some sneak peeks for our future. Read our interview by visiting:  https:...