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The Bay Area IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At 415 IT, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

Do you have questions about IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!

What Our Clients Say

  • ...there is virtually no down time...
    Vine Solutions

    Before Vine Solutions hired 415 IT, we tried to manage our IT on an as needed basis and our systems were a mess. Since hiring 415 IT, I feel like we have our very own IT person in house; they handle all of our IT needs and do it so there is virtually no down time during our business hours which is important for our growing business. 415 IT is my trusted IT source and has been involved in virtually every IT business decision that has allowed our business to prosper.

  • ...trusted advisor...

    415 IT has been managing our systems and technology for years. They are our trusted advisor when it comes to IT.

  • Very quick response time

    Very quick response time, as soon as an issue arises I receive a call back. We needed a new server installed within 1 week’s time and 415 IT made it happen without a glitch. Although our dedicated tech does not have a desk here, I feel as if we have access to his expertise immediately. Thanks for your great service.

  • ...professionalism and positive attitude.

    Gerken Capital Associates has been using the services of 415 IT for a number of years. We are always pleased with their professionalism and positive attitude. 415 IT is always on top of the latest technology and is able to accommodate us in a timely manner.

  • ...thrilled with 415IT.

    As a small business owner I am thrilled with 415IT. 415 IT replaced our traditional phone system; now we have increased functionality, great call quality all for a low price. We run a distributed business; 415 IT keeps our IT infrastructure running seamlessly. 415 IT is extremely responsive and a very reliable support. I highly recommend this firm.

  • The staff is great...

    We have been using 415IT for all our computer needs and have finally found a Company we can rely on for prompt and excellent service. The staff is great and they go above and beyond anything we have experienced before. It is very comforting to know that if we have problems with our computer system, that we have a Company that can provide with same day service.

  • ...I can concentrate on my job...

    As an entrepreneur running multiple business, I am absolutely dependent on technology for a competitive edge. With 415 IT managing our systems I can concentrate on my job, not my technology. When I have strategic questions about how to leverage technology to accomplish business goals, 415 IT acts as my virtual CIO. 415 IT enables me to make smart investments in our IT resources.

  • ...quick to respond to crises.

    Our firm, BCI Capital Management, has been utilizing the services of 415 IT since September, 2006. The service has covered a wide number of needs, ranging from the set-up of cell phones and recommending new hardware and software — to completely updating and streamlining computer networks. The staff are quick to respond to crises. The quality of service has been excellent. The cost of the service has been very reasonable.

  • Curteous and professional...

    Curteous and professional, I rely on 415it to help me keep our operations running smoothly. They are reliable, quick to repond, and incredibly knowledgeable. Everything they have reccommended has been an major improvement in effciency and productivity. I highy recommend them!

  • ..made our business more competitive.

    415IT has made our business more competitive. Thanks to their re-design of our computer network and immediate response to each and every support call there is no down time for our business communications. And I can actually understand them when we discuss solutions—no undecipherable tech speak!

  • ...excellent advice...

    415 IT was recommended to us by a client who found their services excellent. We could not agree more. 415 IT helped us move our offices seamlessly and install new systems; the staff are ALWAYS available to answer our questions and get our computers, emails, phones, everything, up and working. No question too dumb (or difficult). Finally, they have given excellent advice on acquisition of new phone systems, additional computers and software updates which have served us well. We are a law firm, so constant access is a must, including from outside the office. The 415 IT team has provided us equipment to provide our services from inside the office, and remotely, without interruption. We are grateful to 415 IT, and the entire staff.

  • ...completely organized and managed professionally.

    415IT is the most fabulous IT Solutions groups we’ve ever had at Juice Beauty! All of our computer hardware and software needs are completely organized and managed professionally. For several years, we have consistently received solid and valuable advice on every aspect of our computer needs including security, software, hardware, latest updates and more. One of the most valuable services 415 IT provides is that they are incredibly responsive and take ownership with ANY technical problems so we have zero downtime. We love our IT service from them!!

  • ...they always deliver.

    Since we signed on with 415 IT in 2005 they have become a part of the Canyon family. Our technology initiatives have consistently rolled out quickly, efficiently and without downtime. We travel a lot, when we call from a different time zone needing support, they always deliver. Finally a tech firm we can count on.

Latest Blogs

Human Error is a Major Problem for Businesses

Here are three tips for reducing human error in the workplace.

Provide Proper Training
Surprisingly enough, if you train your employees properly, you won’t have to worry about them making mistakes; at least, not as much as you would under untrained circumstances. You should take care to properly outline all of your processes in a way that’s easy to understand, including both intensive and routine tasks, as well as having an established workflow for reporting issues or identifying security problems with spam or phishing emails.

Limit User Permissions
Not all users will need the same permissions on their devices. For example, an IT administrator might need admin permissions, but the average user won’t. The same can be said for access to specific data on your network. You should partition off certain information to only those departments that might need it so you can avoid an access issue with other employees. Basically, the fewer permissions a user has on their device or network, the less harm can come of it in the event a hacker manages to sneak their way in.

Use Your Collective Workforce to “Crowdsource” for Quality
We’re sure you’ve heard the phrase “two heads are better than one,” and you’ll be interested to hear that the same phrase can be applied to the workplace. If you have a large project that could use an extra pair of eyes, why not ask your coworkers for a quick glance? It might help putting out a project with glaring errors that you might not notice because you’ve been staring at it for a few weeks straight. You can think of this process as beta testing in a way, as you can determine potential problems with a product before it is actually released to the public. This can prevent a loss of profit from a product or service that’s not ready to be released can bring if it’s thrown out into the world too soon.

If your business wants to cut out the dangers of human error in the workplace, 415 IT can help. To learn more, reach out to us at (415) 295-4898.

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Your Business May Be Most Vulnerable from the Inside

Internal Fraud
You may be closer to some scammers than you would have originally thought. It unfortunately isn’t that uncommon for the employees of a business to steal from it, whether its finances or invaluable data. While you will want to be able to trust your employees, as you should, you also need to be realistic and accept that you may inadvertently hire a few bad eggs. This reality means that you need to have measures in place to keep data inaccessible to anyone who doesn’t need it through access control and other solutions.

Excessive Access
On a similar note, your endpoints themselves should be secured against threats, as these devices could easily leave your business vulnerable if no security measures are put in place. Whether an employee leaves their phone on the counter when they pick up their lunch, or someone sneaks into the office and accesses an unattended workstation, your endpoints themselves need a defense of their own to protect your data.

Insecure Applications
If your business is anything like most, you rely on a variety of applications in order to keep it in operation from day-to-day. While these pieces of software are crucial to your productivity, applications developed by third parties or used by a cloud provider may not be as secure as you would prefer. You need to be selective as you settle on solutions to leverage, or you’ll risk your data being compromised.

Human Error and Mismanagement
Finally, we come to one of the biggest issues that any business has: the fact that it has people working for it. Human error and insufficient management of your IT can create some of the most serious issues and enable more to take root. Without an experienced resource to help protect your network, it is left susceptible to threats. On top of this, there is a long history of simple mistakes leading to IT catastrophes to consider as well. While some errors will ultimately be unavoidable, you should impress upon your employees how important it truly is to focus on their work and review everything they do for mistakes.

With a combination of the right solutions and some old-fashioned vigilance, you can help to keep your business safe and secure against the many threats out there. 415 IT can assist you - call (415) 295-4898 to learn about what we can do for you.

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Tech Term: Zero-Day

Before anything else, it’s critical that you understand what makes the concept of a zero-day threat so terrifying. Vulnerabilities are flaws in software that can be used by hackers and cybercriminals to access important information or cause trouble. To do so, malware is used by the hacker, but they generally need an exploitable vulnerability to do so.

Defining Zero-Day Threats
Depending on how long a vulnerability is known by developers, they might have a timeline to resolve the issue by, provided that the attack isn’t currently being used by hackers to cause trouble for businesses. However, a vulnerability that is being used in the wild without a patch or update to resolve the issue means that developers effectively have zero days to respond to the issue without the threat of it being used by hackers.

Zero-day threats are often found by black-hat hackers rather than white-hat cybersecurity researchers who generally report threats to developers, so they can be patched properly. Under the most ideal circumstances, an update can be issued before criminals start to use the vulnerability to their advantage. Unfortunately, this doesn’t always happen, and hackers might be able to use these vulnerabilities.

Protecting Against These Threats
It might seem impossible to keep your business secure from zero-day threats, and to an extent, you’re right. The easiest and best way to keep your organization as secure as possible is to take proactive measures. This includes updating your business’ technology solutions as frequently as possible whenever a new patch or update is available. This ensures that you are as protected as possible when the moment does come.

One of the most interesting and notable trends regarding zero-day threats is how they are still successful after they have been turned into an n-day vulnerability. An n-day vulnerability is one that has been discovered and fixed, but if they aren’t resolved in time, a business can still be affected by them before long. The Equifax breach is a perfect example of this, as it was a vulnerability that had been discovered, reported, and patched earlier that year, yet Equifax failed to apply the patch on time.

All businesses need to consider zero-day threats a major problem, and if you don’t take proactive action against them now, you could be putting your business at risk. To learn more about how you can protect your business now, reach out to us at (415) 295-4898.

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Know someone who would benefit from 415 IT? Let us know!

Latest Blog

There is always going to be user error in the workplace. Even the best workers make mistakes sometimes. You naturally want to reduce these occurrences as often as possible, but for the purposes of training and whatnot, you want to assume the worst: that any worker, even the ...

Latest News

415 IT is proud to announce the launch of our new website at www.415it.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for ...