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The Bay Area IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At 415 IT, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

Do you have questions about IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!

What Our Clients Say

  • ...there is virtually no down time...
    Vine Solutions

    Before Vine Solutions hired 415 IT, we tried to manage our IT on an as needed basis and our systems were a mess. Since hiring 415 IT, I feel like we have our very own IT person in house; they handle all of our IT needs and do it so there is virtually no down time during our business hours which is important for our growing business. 415 IT is my trusted IT source and has been involved in virtually every IT business decision that has allowed our business to prosper.

  • ...trusted advisor...

    415 IT has been managing our systems and technology for years. They are our trusted advisor when it comes to IT.

  • Very quick response time

    Very quick response time, as soon as an issue arises I receive a call back. We needed a new server installed within 1 week’s time and 415 IT made it happen without a glitch. Although our dedicated tech does not have a desk here, I feel as if we have access to his expertise immediately. Thanks for your great service.

  • ...professionalism and positive attitude.

    Gerken Capital Associates has been using the services of 415 IT for a number of years. We are always pleased with their professionalism and positive attitude. 415 IT is always on top of the latest technology and is able to accommodate us in a timely manner.

  • ...thrilled with 415IT.

    As a small business owner I am thrilled with 415IT. 415 IT replaced our traditional phone system; now we have increased functionality, great call quality all for a low price. We run a distributed business; 415 IT keeps our IT infrastructure running seamlessly. 415 IT is extremely responsive and a very reliable support. I highly recommend this firm.

  • The staff is great...

    We have been using 415IT for all our computer needs and have finally found a Company we can rely on for prompt and excellent service. The staff is great and they go above and beyond anything we have experienced before. It is very comforting to know that if we have problems with our computer system, that we have a Company that can provide with same day service.

  • ...I can concentrate on my job...

    As an entrepreneur running multiple business, I am absolutely dependent on technology for a competitive edge. With 415 IT managing our systems I can concentrate on my job, not my technology. When I have strategic questions about how to leverage technology to accomplish business goals, 415 IT acts as my virtual CIO. 415 IT enables me to make smart investments in our IT resources.

  • ...quick to respond to crises.

    Our firm, BCI Capital Management, has been utilizing the services of 415 IT since September, 2006. The service has covered a wide number of needs, ranging from the set-up of cell phones and recommending new hardware and software — to completely updating and streamlining computer networks. The staff are quick to respond to crises. The quality of service has been excellent. The cost of the service has been very reasonable.

  • Curteous and professional...

    Curteous and professional, I rely on 415it to help me keep our operations running smoothly. They are reliable, quick to repond, and incredibly knowledgeable. Everything they have reccommended has been an major improvement in effciency and productivity. I highy recommend them!

  • ..made our business more competitive.

    415IT has made our business more competitive. Thanks to their re-design of our computer network and immediate response to each and every support call there is no down time for our business communications. And I can actually understand them when we discuss solutions—no undecipherable tech speak!

  • ...excellent advice...

    415 IT was recommended to us by a client who found their services excellent. We could not agree more. 415 IT helped us move our offices seamlessly and install new systems; the staff are ALWAYS available to answer our questions and get our computers, emails, phones, everything, up and working. No question too dumb (or difficult). Finally, they have given excellent advice on acquisition of new phone systems, additional computers and software updates which have served us well. We are a law firm, so constant access is a must, including from outside the office. The 415 IT team has provided us equipment to provide our services from inside the office, and remotely, without interruption. We are grateful to 415 IT, and the entire staff.

  • ...completely organized and managed professionally.

    415IT is the most fabulous IT Solutions groups we’ve ever had at Juice Beauty! All of our computer hardware and software needs are completely organized and managed professionally. For several years, we have consistently received solid and valuable advice on every aspect of our computer needs including security, software, hardware, latest updates and more. One of the most valuable services 415 IT provides is that they are incredibly responsive and take ownership with ANY technical problems so we have zero downtime. We love our IT service from them!!

  • ...they always deliver.

    Since we signed on with 415 IT in 2005 they have become a part of the Canyon family. Our technology initiatives have consistently rolled out quickly, efficiently and without downtime. We travel a lot, when we call from a different time zone needing support, they always deliver. Finally a tech firm we can count on.

Latest Blogs

Retaining Workers with Technology

Today we’ll examine some of the biggest business technology innovations that can help your organization keep its talent happy and its culture healthy. These recommendations will take into account the physical workspace of your company and how technology will influence the user’s satisfaction.

Provide the Technology to Fit the Workspace
Depending on the business, you might have a space that is conducive to a more mobile type of working style. Give your employees the technology to take advantage of their workspace, whether it’s a desktop or laptop. While the traditional work desk is still quite common in the workplace, open offices are gaining traction, and open areas where employees can work when they need to get away from others to focus or hunker down on a task can be provided to ensure employees can work on their own terms while still maintaining productivity.

Make It Easy for Employees to Use their Devices
A Bring Your Own Device (BYOD) policy can be a great boon for your business. For one, it keeps your organization from investing in company devices when they aren’t needed. You can just have your employees use their own devices for work purposes as long as they adhere to your organization’s policy regarding data security. The ideal BYOD policy will respect your employees’ ability to work as needed while also maintaining the right to remotely wipe devices and apply permissions to whitelist or blacklist apps.

Properly Maintain Technology Systems
Nothing is more irritating for workers than technology that doesn’t work. Even a task like checking your email can be held up by a workstation that is too slow or not configured properly. To this end, preventative maintenance and management is critical, as you can make sure technology stays in proper working order before it becomes a major issue for your employees. If you can’t take proper care of your technology, employees will wonder why you can’t make their jobs a priority for your business, and it can reflect in their work performance.

415 IT can help you both implement and maintain technology in a way that is effective for retaining employees. To learn more about our remote monitoring and management solutions, as well as Bring Your Own Device policies, reach out to us at (415) 295-4898.

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Tip of the Week: How to Calculate the ROI of Anything

Return on investment is basically a way of saying that whatever you’re investing in is actually creating results for your organization. It’s the difference between spending a considerable amount of time on a task with an expensive technology or spending even longer without one. It’s working smarter, not harder. It all comes down to calculating whether the investment you’ve made on a technology solution generates enough revenue to justify making the investment it in the first place.

Here’s how you too can calculate the return on investment for just about any technology solution your business might consider down the line.

Basic Return on Investment
At its most basic level, return on investment boils down to the following equation:

ROI = ((Net Gain) / Cost) * 100

Net gain is determined by a couple of factors, including how much you spend and how much you wind up with afterward. Therefore, if you spend $20 and make $40, your net gain would be $20.

ROI = (20/20) * 100 = 100%

This places the ROI at a 100%, effectively doubling the amount of money you’ve invested.

Net Gain and Costs Aren’t Always Easy to Determine
Of course, net gain for businesses isn’t always going to be this easy to figure out. You have all kinds of operating costs, implementation costs, payroll, opportunity cost, and so on, all of which can directly influence how much return on investment you will get from a particular solution. If you are thinking about implementing a new piece of technology, you’ll have to think about how much time is spent on a task now, how much time could be saved, and what the initial cost of implementation will be.

This might be overwhelming to some, but it’s not impossible to figure out. After all, you have the technology experts at 415 IT to rely on. For help determining if your next IT implementation will yield a positive return on investment, reach out to us at (415) 295-4898.

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Problems Persist in Private Cloud Implementation

Costs
The cloud has been available to businesses for a long time, even if they haven’t known about it. It just wasn’t as widespread or well-known as it has been since Software as a Service and Infrastructure as a Service became popular. The biggest contributing factor that affected how useful cloud computing was to businesses at the time was the cost. The cost decreased as the services became more popular making it more accessible than ever before. Of course, there is always that inherent risk of security when hosting data on someone else’s infrastructure, and these risks can make the return on investment of a cloud solution less than appealing.

These risks make it more enticing for businesses to implement a private cloud strategy. While it might be far more complicated due to calculating both fixed and recurring costs, it stands to reason that it could be a valuable investment. A private cloud requires that your organization be responsible for hardware costs, management, control, and so much more, meaning that there is a lot more that could go wrong compared to having someone else host your cloud-based services and data.

When implementing something as important as a cloud solution, it’s critical that you look at all of the small details to ensure a private cloud is what your business needs. Consider the costs of migration and operation, but remember that it might be necessary to improve part of your business’ operations.

Integration
It’s likely that your organization already uses public cloud applications, and it’s perfectly likely that they will work better or are more efficient if you leave them where they are. Using public cloud resources for non-critical infrastructure or applications can give your business the computing environment it needs. This would mean that your private cloud and public cloud resources would be integrated seamlessly.

Your hybrid cloud platform would take some setup, but it would be well worth the implementation due to its ease of access. Essentially, you create a cloud system that is accessed through one single access portal. You can add security provisions and configurations that allow you to keep data as safe as possible, but it will require more effort to include.

Time
There is another major hurdle that must be cleared by businesses that want to move their IT into a private cloud, and that’s the sheer amount of time it takes. Dedicated virtual environments for your business’ assets are more feature-rich and robust than public cloud-based applications, but on the other hand, issues related to hardware and other on-premise technology can eat up a lot of time and expenses. Your IT department would be responsible for configuring and migrating any and all relevant data to the virtual machines, as well as addressing any issues regarding maintenance and management.

This is where we come in. 415 IT can help your business implement a private cloud model without a comprehensive on-site IT department. To learn more, reach out to us at (415) 295-4898.

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Know someone who would benefit from 415 IT? Let us know!

Latest Blog

The right technology can be a catalyst for change. While the right kind of change can be enough to drive innovation and push the limits of your business, the wrong kind of change--namely, employee turnover--can put a halt to productivity and force you to trace your steps bac...

Latest News

415 IT is proud to announce the launch of our new website at www.415it.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for ...