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The Bay Area IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At 415 IT, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

Do you have questions about IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!

What Our Clients Say

  • ...there is virtually no down time...
    Vine Solutions

    Before Vine Solutions hired 415 IT, we tried to manage our IT on an as needed basis and our systems were a mess. Since hiring 415 IT, I feel like we have our very own IT person in house; they handle all of our IT needs and do it so there is virtually no down time during our business hours which is important for our growing business. 415 IT is my trusted IT source and has been involved in virtually every IT business decision that has allowed our business to prosper.

  • ...trusted advisor...

    415 IT has been managing our systems and technology for years. They are our trusted advisor when it comes to IT.

  • Very quick response time

    Very quick response time, as soon as an issue arises I receive a call back. We needed a new server installed within 1 week’s time and 415 IT made it happen without a glitch. Although our dedicated tech does not have a desk here, I feel as if we have access to his expertise immediately. Thanks for your great service.

  • ...professionalism and positive attitude.

    Gerken Capital Associates has been using the services of 415 IT for a number of years. We are always pleased with their professionalism and positive attitude. 415 IT is always on top of the latest technology and is able to accommodate us in a timely manner.

  • ...thrilled with 415IT.

    As a small business owner I am thrilled with 415IT. 415 IT replaced our traditional phone system; now we have increased functionality, great call quality all for a low price. We run a distributed business; 415 IT keeps our IT infrastructure running seamlessly. 415 IT is extremely responsive and a very reliable support. I highly recommend this firm.

  • The staff is great...

    We have been using 415IT for all our computer needs and have finally found a Company we can rely on for prompt and excellent service. The staff is great and they go above and beyond anything we have experienced before. It is very comforting to know that if we have problems with our computer system, that we have a Company that can provide with same day service.

  • ...I can concentrate on my job...

    As an entrepreneur running multiple business, I am absolutely dependent on technology for a competitive edge. With 415 IT managing our systems I can concentrate on my job, not my technology. When I have strategic questions about how to leverage technology to accomplish business goals, 415 IT acts as my virtual CIO. 415 IT enables me to make smart investments in our IT resources.

  • ...quick to respond to crises.

    Our firm, BCI Capital Management, has been utilizing the services of 415 IT since September, 2006. The service has covered a wide number of needs, ranging from the set-up of cell phones and recommending new hardware and software — to completely updating and streamlining computer networks. The staff are quick to respond to crises. The quality of service has been excellent. The cost of the service has been very reasonable.

  • Curteous and professional...

    Curteous and professional, I rely on 415it to help me keep our operations running smoothly. They are reliable, quick to repond, and incredibly knowledgeable. Everything they have reccommended has been an major improvement in effciency and productivity. I highy recommend them!

  • ..made our business more competitive.

    415IT has made our business more competitive. Thanks to their re-design of our computer network and immediate response to each and every support call there is no down time for our business communications. And I can actually understand them when we discuss solutions—no undecipherable tech speak!

  • ...excellent advice...

    415 IT was recommended to us by a client who found their services excellent. We could not agree more. 415 IT helped us move our offices seamlessly and install new systems; the staff are ALWAYS available to answer our questions and get our computers, emails, phones, everything, up and working. No question too dumb (or difficult). Finally, they have given excellent advice on acquisition of new phone systems, additional computers and software updates which have served us well. We are a law firm, so constant access is a must, including from outside the office. The 415 IT team has provided us equipment to provide our services from inside the office, and remotely, without interruption. We are grateful to 415 IT, and the entire staff.

  • ...completely organized and managed professionally.

    415IT is the most fabulous IT Solutions groups we’ve ever had at Juice Beauty! All of our computer hardware and software needs are completely organized and managed professionally. For several years, we have consistently received solid and valuable advice on every aspect of our computer needs including security, software, hardware, latest updates and more. One of the most valuable services 415 IT provides is that they are incredibly responsive and take ownership with ANY technical problems so we have zero downtime. We love our IT service from them!!

  • ...they always deliver.

    Since we signed on with 415 IT in 2005 they have become a part of the Canyon family. Our technology initiatives have consistently rolled out quickly, efficiently and without downtime. We travel a lot, when we call from a different time zone needing support, they always deliver. Finally a tech firm we can count on.

Latest Blogs

Help Desks Help Remedy the Following IT Problems

Small businesses can’t afford to have the position of IT administrator held by someone who isn’t certified and experienced. In some cases, they have whoever knows the most about computers in charge of it, but this often leads to disaster.

As a standalone service, a help desk can remediate many of the issues that some organizations face with their IT strategy. It provides comprehensive IT support that your business is looking for. Not only does it handle broken technology services, but it also reduces your downtime, human error, and other situational IT troubles. You’re doing your employees a disservice if you force them to encounter roadblocks that could easily be surmounted with the proper support. Having IT experts on hand can make everyone’s lives just a little bit easier.

Furthermore, if you have a dedicated IT administrator or outsource your IT management to a firm that doesn’t offer help desk support, having remote technicians can be a game changer for your IT department. Just having the option of additional assistance can go a long way toward helping everyone make ends meet, moving your business forward in a way that is most successful for all.

Does your business have trouble keeping up with maintenance, help desk support, and other technology-related troubles? 415 IT can help. To learn more about what we can do for your business, reach out to us at (415) 295-4898.

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Tip of the Week: Usability of the Taskbar

Highlight Your Folders

More often than not, most people won’t need to access more than a handful of files or folders at any given time. If you’re annoyed enough by accessing these files, you can add direct links to important files right in the taskbar. Here is how you can do it:

  • Right-click any unused space in the taskbar. This will open a menu of options.
  • Hover over the Toolbars and select New toolbar.
  • Find the folder that you want, select it, and click Select Folder.

The folder you’ve selected should now appear in your Taskbar, along with any files it holds, readily accessible for you.

Quickly Access Websites

Some organizations depend on the Internet in order to maintain operations. The quick-access URL field can give you the ability to access websites. Here’s how you can set it up to do so.

  • Access your Taskbar options by right-clicking in any unused space
  • Hover over Toolbars and select Address

A URL field will appear in the Taskbar. If you type a URL into it and press Enter, you can open that website in your default browser.

Like these tips? Get even more by subscribing to our blog.

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Evaluating Your Business’ Information Technology

Do You Constantly Suffer from Downtime and Computer Issues?

If you feel like you can’t get anything done due to IT troubles, then you’re throwing money down the drain. Downtime is a major waste, but some of the most recognizable ones include computers that are slow or constantly breaking down, as well as employees who can’t get anything done due to computers that simply don’t work the way they’re supposed to. One of the most devastating downtime incidents--hardware failure--can lead to extended periods of wasteful downtime and large quantities of data loss. It goes without saying that having someone periodically check on IT is a necessity in the modern workplace.

Does It Feel Like Your IT is Being Actively Managed and Maintained... 

...or is your current IT provider waiting for you to call them? 

Imagine the frustration of getting to your office and having your computer not boot up as intended. Now imagine how much time that costs you if each of your employees encounters this problem. IT can’t always solve issues immediately, but it needs to be able to provide triage and issue support accordingly. If your IT can’t address problems with downtime and connectivity, then perhaps it’s time for a change.

Are Emergencies Treated like Emergencies?

If downtime isn’t treated like the problem that it is, then you’re wasting time and money waiting for issues to be addressed. 10 employees who can’t get their work done due to technology issues means that you’re paying 10 salaries for not completing tasks. This is a waste that your organization can certainly do without. If your IT people aren’t prompt with emergencies, it’s time to find some new IT people.

Can Your Employees Get Support When It’s Needed?

Employees might be worried about asking for support because they are afraid it will cost your business. A ticketing system can be used by employees who run into issues so that they can get the support needed as per your service level agreement. Once the issue has been reported, they can get back to work.

Is Your Network Fully Documented?

Each device on your network, including desktops, laptops, servers, printers, routers, access points, switches, VoIP phones, and everything else, needs to be documented. Documentation should include when the device was purchased and installed, including who installed it, the model and serial numbers, warranty information, and access information.

Is Your Data Being Backed Up?

Without your data, you can’t expect to be successful. If you can’t recover your data in the event of a disaster, your future could be placed in jeopardy. Therefore, your IT people need to take your data as seriously as you do.

Is Your IT Firm Working with You to Discuss and Review Their Own Performance?

IT is about making technology work for you, so if they aren’t doing this, then you should ask them to sit down with you and help determine their worth. It’s even better if they decide to initiate the conversation so they can learn how to best serve you. You need to have an account manager that is willing and able to help you put together a full IT roadmap and plan for the future. If they’re not there to help you get the most from your technology and get ahead of the competition, then what are you paying them for?

415 IT can be the ideal IT solution for your business. To learn more, reach out to us at (415) 295-4898.

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Know someone who would benefit from 415 IT? Let us know!

Latest Blog

Downtime is a major problem for businesses, and it’s largely a result of technology taking over the workplace. Since many jobs rely on technology to be done properly, it stands to reason that broken-down technology can pose a considerable issue for businesses--not to mention...

Latest News

We are proud to announce that 415 IT and our CEO, Daniel Stevens, were recently featured by CIO Applications. We discussed how and why we serve our clients, as well as some sneak peeks for our future. Read our interview by visiting:  https:...