Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.
Managed IT Services
Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.
Network Security
Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.
Backup & Disaster Recovery
Ensure peace-of-mind in any situation with the most complete data backup solution available.
Cloud Hosting Solutions
Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.
When you just want IT to work!
There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.
At 415 IT, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.
We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.
This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.
Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.
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Before breaching the topic of new technology with your staff, it helps to have a bit of context for what issues the solution is actually solving. If your employees understand the value of the solution you are implementing, as well as how it makes their lives easier, they will be more receptive to the solution and more likely to buy into it.
Once employees understand why you are implementing your new solution, they might be ready and willing to learn how to use it. These training sessions should be offered regularly for any employees who want to learn more about the technology and how to use it as effectively as possible for their particular roles. Training does not have to be a one-and-done thing, either; you can cover specific topics, accept recommendations from employees so you are teaching them what they want to know, and reinforce training on a regular basis for those who need a refresher. Training is best done in multiple different ways to accommodate different types of learners.
Your employees will only use a tool that you yourself find some value in, so one of the best ways you can make any technology deployment successful is to show them what it looks like in action. Take some time before making the solution readily available for your team to learn the ins and outs of it yourself. This gives you the ability to answer questions about how it might be used, what some of the great features of it are, and what they might be able to expect from using it. Your staff will appreciate knowing that you have done your research and are committed to getting the most out of the technology solution, and leading by example is a great way to make them see this.
Of course, any new technology deployment will come with its fair share of challenges and roadblocks—t just takes a bit of time and effort to overcome them. Thankfully, you don’t have to do this alone!
Implementing new technology can be a hassle in and of itself, so don’t let your employees’ reticence to utilize it become a barrier to implementation. 415 IT can help your employees understand how best to use their new technology, and we can even offer training sessions to provide them with the support they need to succeed. To learn more, give us a call at (415) 295-4898.
Keep in mind while you are reading this that all businesses will have different cloud needs, and as such, no two solutions will work in exactly the same way. We encourage you to reach out to us before making a decision as to what cloud solution you implement, as you will want to make sure that the solution you implement benefits your business as best it can.
Many businesses are unsure what type of cloud solution is best for their particular needs. To simplify things a bit, we have outlined some of the most common types of cloud environments. Use the information below to make the most informed decision possible:
To give you an idea of what is out there for cloud solutions, here are some of the more popular cloud hosting providers that you might be familiar with:
While the above are some of the more popular choices for cloud storage and application deployment, we want to urge anyone looking to take advantage of the cloud to do their research and make informed decisions by working with a managed service provider like 415 IT. We can help you sift through the options available to you and implement a system that is perfect for your needs.
415 IT can help your organization make the best decision possible for its cloud-based needs. To learn more about how we can help your organization, reach out to us at (415) 295-4898.
Generally speaking, your employees will use their work technology to fulfill their obligations, including their desktops or perhaps a work-issued laptop or mobile device. Unfortunately, depending on how well these devices are maintained, they may be slower than the technology employees use when they are out of the office. This may lead them to using technology that is not governed by your security solutions, such as their personal devices, simply because they work better than their work-issued devices.
Therefore, it is crucial that you manage and maintain your organization’s devices in a way that makes sure they are working optimally. You should follow this up with a comprehensive Bring Your Own Device policy that outlines how employees are allowed to utilize their mobile devices for work purposes. Doing so will save you a lot of grief in the long term.
There are times when your staff will require specific tools in order to perform a function of their job. If they do not have the appropriate tools to accomplish the task, they may choose to download applications from the Internet that allow them to do so. These applications are often dangerous to utilize, as they are outside the scope of your company’s software infrastructure, and who can really tell if the application used is secure or not?
This is especially problematic for software that requires a software license. Imagine for a moment that one of your employees is going about their daily tasks without any disruptions, only to be brutally severed from the tools needed to perform these duties by an expired software license. In their desperation to keep working and meet required deadlines, they might download some free software or perhaps one with a counterfeit software license. While this solves the short-term problem of getting work done, it could come at a steep cost should your organization become subject to network audits or otherwise.
In the end, being proactive about technology support is the only way you can prevent these issues from breaking your business and budget. While your employees might feel like they are being proactive in finding a solution, you shouldn’t have to rely on them finding the solution for themselves; instead, provide them with a protocol to follow so that you know they will seek the help of experts when it is needed.
415 IT can be those experts. We want to help your employees do their jobs in the most effective way possible, be it through implementing new and innovative solutions or assisting them with their daily duties through comprehensive IT support. Let your team focus on what they know best: their own jobs, not keeping their computers and other technology in proper working order.
To learn more about how we can help your employees stay productive throughout the workday, reach out to us at (415) 295-4898.
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