Get Started Today!  (415) 295-4898

The Bay Area IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

read more

Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

read more

Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

read more

Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

read more

When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At 415 IT, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

Do you have questions about IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!

What Our Clients Say

  • ...there is virtually no down time...
    Vine Solutions

    Before Vine Solutions hired 415 IT, we tried to manage our IT on an as needed basis and our systems were a mess. Since hiring 415 IT, I feel like we have our very own IT person in house; they handle all of our IT needs and do it so there is virtually no down time during our business hours which is important for our growing business. 415 IT is my trusted IT source and has been involved in virtually every IT business decision that has allowed our business to prosper.

  • ...trusted advisor...

    415 IT has been managing our systems and technology for years. They are our trusted advisor when it comes to IT.

  • Very quick response time

    Very quick response time, as soon as an issue arises I receive a call back. We needed a new server installed within 1 week’s time and 415 IT made it happen without a glitch. Although our dedicated tech does not have a desk here, I feel as if we have access to his expertise immediately. Thanks for your great service.

  • ...professionalism and positive attitude.

    Gerken Capital Associates has been using the services of 415 IT for a number of years. We are always pleased with their professionalism and positive attitude. 415 IT is always on top of the latest technology and is able to accommodate us in a timely manner.

  • ...thrilled with 415IT.

    As a small business owner I am thrilled with 415IT. 415 IT replaced our traditional phone system; now we have increased functionality, great call quality all for a low price. We run a distributed business; 415 IT keeps our IT infrastructure running seamlessly. 415 IT is extremely responsive and a very reliable support. I highly recommend this firm.

  • The staff is great...

    We have been using 415IT for all our computer needs and have finally found a Company we can rely on for prompt and excellent service. The staff is great and they go above and beyond anything we have experienced before. It is very comforting to know that if we have problems with our computer system, that we have a Company that can provide with same day service.

  • ...I can concentrate on my job...

    As an entrepreneur running multiple business, I am absolutely dependent on technology for a competitive edge. With 415 IT managing our systems I can concentrate on my job, not my technology. When I have strategic questions about how to leverage technology to accomplish business goals, 415 IT acts as my virtual CIO. 415 IT enables me to make smart investments in our IT resources.

  • ...quick to respond to crises.

    Our firm, BCI Capital Management, has been utilizing the services of 415 IT since September, 2006. The service has covered a wide number of needs, ranging from the set-up of cell phones and recommending new hardware and software — to completely updating and streamlining computer networks. The staff are quick to respond to crises. The quality of service has been excellent. The cost of the service has been very reasonable.

  • Curteous and professional...

    Curteous and professional, I rely on 415it to help me keep our operations running smoothly. They are reliable, quick to repond, and incredibly knowledgeable. Everything they have reccommended has been an major improvement in effciency and productivity. I highy recommend them!

  • ..made our business more competitive.

    415IT has made our business more competitive. Thanks to their re-design of our computer network and immediate response to each and every support call there is no down time for our business communications. And I can actually understand them when we discuss solutions—no undecipherable tech speak!

  • ...excellent advice...

    415 IT was recommended to us by a client who found their services excellent. We could not agree more. 415 IT helped us move our offices seamlessly and install new systems; the staff are ALWAYS available to answer our questions and get our computers, emails, phones, everything, up and working. No question too dumb (or difficult). Finally, they have given excellent advice on acquisition of new phone systems, additional computers and software updates which have served us well. We are a law firm, so constant access is a must, including from outside the office. The 415 IT team has provided us equipment to provide our services from inside the office, and remotely, without interruption. We are grateful to 415 IT, and the entire staff.

  • ...completely organized and managed professionally.

    415IT is the most fabulous IT Solutions groups we’ve ever had at Juice Beauty! All of our computer hardware and software needs are completely organized and managed professionally. For several years, we have consistently received solid and valuable advice on every aspect of our computer needs including security, software, hardware, latest updates and more. One of the most valuable services 415 IT provides is that they are incredibly responsive and take ownership with ANY technical problems so we have zero downtime. We love our IT service from them!!

  • ...they always deliver.

    Since we signed on with 415 IT in 2005 they have become a part of the Canyon family. Our technology initiatives have consistently rolled out quickly, efficiently and without downtime. We travel a lot, when we call from a different time zone needing support, they always deliver. Finally a tech firm we can count on.

Latest Blogs

ALERT: Equifax Data Breach Potentially Exposes 44 Percent of All Americans

On July 29th, it was discovered that cybercriminals had “exploited a U.S. website application vulnerability to gain access to certain files,” according to the company. In the statement released on August 7th announcing the breach, Equifax reported that those responsible had managed to access information including names, birth dates, addresses, Social Security and Driver's license numbers. 209,000 people also lost their credit card information, and dispute documents with personally identifiable information were accessed affecting another 182,000 people.

The scope of this attack is staggering, especially considering that the total population of the United States is estimated by the Census Bureau to be 324 million adults. A quick calculation tells us that the 143 million potentially affected makes up a full 44 percent of the country’s total adult population.

As if this situation isn’t bad enough for Equifax, the activities of some of the company leadership are also being called into question. Chief Financial Officer John Gamble Jr., U.S. Information Solutions President Joseph Loughran, and Workforce Solutions President Rodolfo Ploder sold almost $2 million in company shares mere days after the breach was uncovered. While it is not yet clear if the breach and these sales are connected, Equifax has released a statement stating that the men had no knowledge of the intrusion when the sales were made.

The company’s stocks fell by more than 12 percent shortly afterward.

Equifax is currently working with state and federal authorities, including the FBI, and is actively alerting those whose information was accessed through the mail. We suggest that you keep an eye on your mailbox in case you have been breached.

There are plenty of websites and services, including one from Equifax, dedicated to determining whether or not your personal information was accessed--all you have to do is give these sites and services access to your personal information. In light of what has happened, we do not recommend taking this route. Instead, you should be careful to monitor your own financial information and to report any oddities to the proper authorities.

You may also be tempted to enroll in an identity protection service. Equifax themselves are offering a free year of monitoring from their service, called TrustedID. However, there have been reports that enrolling in this service will leave you ineligible to participate in a class action lawsuit against Equifax. If you decide to enroll, make sure you understand all of the fine print. Otherwise, you should make sure to go through and change your passwords and watch your credit statements for suspicious activity. This is especially true if you utilized any of Equifax’s business services, as your business could be affected as well.

If you suspect that your information was stolen, the Federal Trade Commission offers a helpful guide to determining if that is the case. If so, you need to report it to the Federal Trade Commission as well as place a fraud alert on your credit report.

Learn More

4 Tips That Can Help Your Business Better Manage IT Projects

Understand the Needs of Your Organization
What does the project do for your business? For example, are you implementing a new infrastructure design that makes data more easily accessed by your users? Maybe you found a better email system that you want to use over your old one. Or, maybe you understand that the cloud is the future of your business and you need to migrate all of your data. Whatever the project is, make sure that you know exactly what you hope to gain from it.

You want to ask yourself how the change benefits anyone else involved, too. Will it help your employees better fulfill their duties? Will it make your services more readily accessible to anyone who buys from you? Basically, you need to understand if it’s something that will be mutually beneficial for everyone involved. If it’s not, then why are you doing it in the first place?

Budget for Unexpected Circumstances
When you’re implementing a project, you have to follow the guidelines stated in the project’s budget. However, this isn’t always possible, as unexpected circumstances would lead you to repeat certain tasks, which naturally leads to wasted assets and wasted time. Furthermore, changes in the price of resources and labor could affect the timeline of a project. Suppliers may not be able to meet obligations, or prices may skyrocket to break your budget.

Basically, you should ask yourself what could go wrong when you begin implementing a new IT solution, and ensure that time is allowed just in case something happens which is out of your control. If you do this, the worst-case scenario is that your project is completed on-time and on-budget. If it’s finished as intended, however, you have a lot of extra time and capital to spend on other tasks following the implementation.

Find Ways to Judge Success
Key performance indicators should be a well-known part of your project implementation process. KPIs are what show how well your process works, and they can make or break the project implementation process in both the present and future. If you keep track of metrics like these, you can use them for future projects to make changes accordingly. Here are some of the KPIs that you should consider.

  • Actual cost
  • Cost Variance
  • Earned Value
  • Planned Value
  • Return on Investment

Keep Everyone Informed
A project management team is generally made up of highly-skilled, specialized workers who are working together toward a common goal. Anyone involved in the project management process needs to stay in touch with the progress being made toward that goal so as to make sure that tasks aren’t done more than once. Most importantly, though, is that it’s important these tasks get completed properly so that they don’t need to be done more than once.

You can keep track of all tasks and resources assigned to a project through the implementation of project management software. It creates a single point of contact for all resources involved so that they can keep track of all progress made. It’s just one of the ways that project management solutions can help you keep your projects on-track and on-budget.

All of this might sound like a bit much, which is why we recommend that you go through an outsourced IT provider like 415 IT for your IT project management needs. To learn more, reach out to us at (415) 295-4898.

Learn More

3 Steps to Successful Business Continuity Planning

Make Sure Every Department is Represented: Many times, business continuity planning responsibilities fall to a single individual. Having someone take charge and drive the planning forward is great--but it’s important to make sure that every department is represented. As your company grows, this will become increasingly important, as the author of the plan may not be aware of the important technology needs for every department. Once everyone has their mission-critical information, processes, and three point of contacts for each department, the business continuity plan can be properly prioritized for efficiency.

Practice Makes Perfect: Just like with any plan, it’s always a good idea to test it out before it's put into use. Think of practicing your business continuity plan like a ‘fire drill’ for your business. Your practice might be as simple as reading over the plan and making sure that your team is familiar with business continuity. Is everyone aware of their role in the plan? Are your employees aware of a chain of command and who they should report to in the case of a disaster? Do you have a way to reach everyone involved? These are all things that should be run through. Additionally, practicing regularly will help you keep your business continuity plan updated, as you’ll see if there is anything missing or obsolete. Hopefully, you’ll never be in a position where you’ll have to put your plan into action.

The 3-2-1 Rule for Data Recovery: One of the most critical components of business continuity planning is backing up your data. When it comes to manually backing up your data, making a single copy is not sufficient to ensure your data’s recovery. What if the only copy was destroyed or damaged in some way? Or you were unable to locate it when you need it. IT experts have found that there is a process that takes the appropriate measures. The process is known as the 3-2-1 Rule.

This means that you should always take three backups of your data, two should be stored on different types of media (stored on a server, external drive, USB drive, etc.) and one that is stored offsite (in the cloud, for example). This will help you be prepared in the event that one of your backups are destroyed or damaged.

Of course, working with a partner like 415 IT means that you no longer have to worry about manual backups or storage locations. A disaster recovery solution will give you peace of mind knowing your data is safe and you’re free to focus on your core business. Our team is available to help you select the best data recovery solution for your business. Reach us at (415) 295-4898.

Learn More

Know someone who would benefit from 415 IT? Let us know!

Latest Blog

In case you haven’t heard, the credit bureau, Equifax, has suffered a data breach that may have exposed the records of 143 million Americans.

Latest News

415 IT is proud to announce the launch of our new website at www.415it.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for ...