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The Bay Area IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At 415 IT, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

Do you have questions about IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!

What Our Clients Say

  • ...there is virtually no down time...
    Vine Solutions

    Before Vine Solutions hired 415 IT, we tried to manage our IT on an as needed basis and our systems were a mess. Since hiring 415 IT, I feel like we have our very own IT person in house; they handle all of our IT needs and do it so there is virtually no down time during our business hours which is important for our growing business. 415 IT is my trusted IT source and has been involved in virtually every IT business decision that has allowed our business to prosper.

  • ...trusted advisor...

    415 IT has been managing our systems and technology for years. They are our trusted advisor when it comes to IT.

  • Very quick response time

    Very quick response time, as soon as an issue arises I receive a call back. We needed a new server installed within 1 week’s time and 415 IT made it happen without a glitch. Although our dedicated tech does not have a desk here, I feel as if we have access to his expertise immediately. Thanks for your great service.

  • ...professionalism and positive attitude.

    Gerken Capital Associates has been using the services of 415 IT for a number of years. We are always pleased with their professionalism and positive attitude. 415 IT is always on top of the latest technology and is able to accommodate us in a timely manner.

  • ...thrilled with 415IT.

    As a small business owner I am thrilled with 415IT. 415 IT replaced our traditional phone system; now we have increased functionality, great call quality all for a low price. We run a distributed business; 415 IT keeps our IT infrastructure running seamlessly. 415 IT is extremely responsive and a very reliable support. I highly recommend this firm.

  • The staff is great...

    We have been using 415IT for all our computer needs and have finally found a Company we can rely on for prompt and excellent service. The staff is great and they go above and beyond anything we have experienced before. It is very comforting to know that if we have problems with our computer system, that we have a Company that can provide with same day service.

  • ...I can concentrate on my job...

    As an entrepreneur running multiple business, I am absolutely dependent on technology for a competitive edge. With 415 IT managing our systems I can concentrate on my job, not my technology. When I have strategic questions about how to leverage technology to accomplish business goals, 415 IT acts as my virtual CIO. 415 IT enables me to make smart investments in our IT resources.

  • ...quick to respond to crises.

    Our firm, BCI Capital Management, has been utilizing the services of 415 IT since September, 2006. The service has covered a wide number of needs, ranging from the set-up of cell phones and recommending new hardware and software — to completely updating and streamlining computer networks. The staff are quick to respond to crises. The quality of service has been excellent. The cost of the service has been very reasonable.

  • Curteous and professional...

    Curteous and professional, I rely on 415it to help me keep our operations running smoothly. They are reliable, quick to repond, and incredibly knowledgeable. Everything they have reccommended has been an major improvement in effciency and productivity. I highy recommend them!

  • ..made our business more competitive.

    415IT has made our business more competitive. Thanks to their re-design of our computer network and immediate response to each and every support call there is no down time for our business communications. And I can actually understand them when we discuss solutions—no undecipherable tech speak!

  • ...excellent advice...

    415 IT was recommended to us by a client who found their services excellent. We could not agree more. 415 IT helped us move our offices seamlessly and install new systems; the staff are ALWAYS available to answer our questions and get our computers, emails, phones, everything, up and working. No question too dumb (or difficult). Finally, they have given excellent advice on acquisition of new phone systems, additional computers and software updates which have served us well. We are a law firm, so constant access is a must, including from outside the office. The 415 IT team has provided us equipment to provide our services from inside the office, and remotely, without interruption. We are grateful to 415 IT, and the entire staff.

  • ...completely organized and managed professionally.

    415IT is the most fabulous IT Solutions groups we’ve ever had at Juice Beauty! All of our computer hardware and software needs are completely organized and managed professionally. For several years, we have consistently received solid and valuable advice on every aspect of our computer needs including security, software, hardware, latest updates and more. One of the most valuable services 415 IT provides is that they are incredibly responsive and take ownership with ANY technical problems so we have zero downtime. We love our IT service from them!!

  • ...they always deliver.

    Since we signed on with 415 IT in 2005 they have become a part of the Canyon family. Our technology initiatives have consistently rolled out quickly, efficiently and without downtime. We travel a lot, when we call from a different time zone needing support, they always deliver. Finally a tech firm we can count on.

Latest Blogs

What Are the Most Important IT Solutions for an SMB?

Techaisle, a market research and industry analysis organization, collected and consolidated data to identify where SMBs and small businesses specifically saw their biggest business issues and their technology challenges and priorities. Let’s bear down specifically on the answers provided by the small businesses to see if your internal priorities and concerns match up to theirs.

Issues

According to the survey, a small business’ largest concerns are all what one would generally expect of any business. Here they are as the survey identified them:

  1. Attracting and retaining new customers
  2. Increasing profitability
  3. Increasing business growth

These were the highest priorities for the survey’s respondents. The areas of least concern, as the survey identified, were: 

  1. Improving workplace productivity
  2. Improving effectiveness of sales and marketing
  3. Focusing on new markets

Oddly enough, these areas of lower concern could directly benefit the efforts of their top concerns if perhaps prioritized more… but I digress.

Priorities and Challenges

Speaking of the priorities that the surveyed small businesses presented, the trends therein were exceptionally clear. Nearly as clear, is how directly these priorities line up with the IT challenges that these businesses face.

Here are the top four priorities and challenges, respectively:

  1. Cloud / Cloud security
  2. Mobility solutions / Customer experience
  3. Collaboration / Maintaining current IT infrastructure
  4. Managed services / Budget constraints

What this tells us is that businesses largely have the right idea of how they can use information technology to help address their biggest concerns. By adopting relatively new approaches to IT services and their delivery of them, like cloud solutions and managed services, businesses can better increase their profitability and scale upwards through bringing in more people to sign on.

The IT challenges that the surveyed businesses specified are also well-managed by implementing precisely what they have prioritized. It makes sense that, with cloud ranking as their number-one priority, cloud security is correspondingly elevated. Similarly, with customer service standards to uphold, the ability to collaborate with the rest of the team needs to be a priority.

Finally, the budgetary limitations and the maintenance requirements play even more deeply into the adoption of managed IT services, which help relieve both concerns for businesses.

There’s a lot more that a managed service provider can deliver to a business, and we’d be happy to discuss it with you further. If you have any more questions or want to learn more about managed services and what they entail, give the professionals at 415 IT a call. Reach out to us today at (415) 295-4898.

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Tip of the Week: How to Efficiently Use Chrome in Android

Continuous Productivity

Everyone takes a little while to ramp up their productivity, mainly so that they can get everything arranged and organized before diving in. With so many tools now online, Google Chrome enables you to access them from essentially everywhere. However, as an added bonus, by logging into the same Google account on a computer and on your Android device, your history would contain exactly what you would need to open. Even better, if your desktop version was still active with certain pages, the Recent Tabs option in the Android version of Chrome could replicate them.

Download Pages for Offline Browsing

While mobile devices are incredibly useful, the occasional lack of connection you may encounter can put some of these uses on hold. However, if you know that your connection is going to be poor later, you can proactively save certain web pages with the Android Chrome browser. By selecting Download (the one that looks like an arrow pointing at a horizontal line) in the three-dot menu while you’re on a page, you can save that page for later in the Downloads section.

Referential Search

Context is an important thing to have, especially when you are reviewing online documents and other materials. On an Android device, this context would be a pain to get, as you’d have to open a new tab and start an entirely new search, just to go back and continue. Would be, if the Android version of Chrome didn’t have a feature to work around this need.

By highlighting a word or phrase that they need more information about with a long press, a user can generate a small tab at the bottom of their display that displays a search for whatever was highlighted. This tab can then be dismissed or opened as an additional page in the browser.

What are some of your favorite tips for using Google Chrome to browse while on a mobile device? Tell us some of them in the comments, and make sure you subscribe today!

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Businesses are Dashing to the Cloud. Is Yours?

Identifying the Best Plan Ahead

A business owner’s priorities have likely changed during the past few months. They’ve gone from worrying about specific problems to being concerned over the sustainability of their entire enterprise. It is important for the businesses owner to stop worrying about how to keep their business functioning in the same way that it was, and focus on coming up with a plan to adjust to the situation they are in and do the best they can to keep operations sustainable and profitable. 

The advice we’d give is to consider a cloud migration strategy. This shift will allow for anytime/anywhere access and will work to reduce your management, support, and utility costs. Furthermore, there are specific tools available in the cloud that can simplify your entire computing platform.

If you are chomping at the bit to move your computing infrastructure to the cloud, you should start by choosing the systems that need remote access. This will ensure that you will have a lot of the most valuable resources for your needs. After that you can work your way onto new workloads. Migrating your business’ computing resources to the cloud in phases will reduce the strain you will put on your staff, as the process of doing so is time consuming. 

As you are doing so, you will need to train your staff on the best practices of authentication, including password management and other security protocols to prepare them to protect your new cloud systems. Otherwise, setting up the cloud is as simple as working with your IT administrator to get the tools to the people that need them.

415 IT can help. If you want to improve your IT infrastructure, or if you are forced into accepting remote operations, give us a call at (415) 295-4898 and our knowledgeable professionals will help find the solution that works for your organization’s needs. 

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Know someone who would benefit from 415 IT? Let us know!

Latest Blog

While all a business’ technology solutions are important, some are bound to take priority over the others, especially when certain ones become an industry-wide focus. A recent survey evaluated the top concerns of small-to-medium-sized businesses for the coming year. The resu...

Latest News

We are proud to announce that 415 IT and our CEO, Daniel Stevens, were recently featured by CIO Applications. We discussed how and why we serve our clients, as well as some sneak peeks for our future. Read our interview by visiting:  https:...