Get Started Today!  (415) 295-4898

The Bay Area IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

read more

Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

read more

Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

read more

Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

read more

When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At 415 IT, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

Do you have questions about IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!

What Our Clients Say

  • ...there is virtually no down time...
    Vine Solutions

    Before Vine Solutions hired 415 IT, we tried to manage our IT on an as needed basis and our systems were a mess. Since hiring 415 IT, I feel like we have our very own IT person in house; they handle all of our IT needs and do it so there is virtually no down time during our business hours which is important for our growing business. 415 IT is my trusted IT source and has been involved in virtually every IT business decision that has allowed our business to prosper.

  • ...trusted advisor...

    415 IT has been managing our systems and technology for years. They are our trusted advisor when it comes to IT.

  • Very quick response time

    Very quick response time, as soon as an issue arises I receive a call back. We needed a new server installed within 1 week’s time and 415 IT made it happen without a glitch. Although our dedicated tech does not have a desk here, I feel as if we have access to his expertise immediately. Thanks for your great service.

  • ...professionalism and positive attitude.

    Gerken Capital Associates has been using the services of 415 IT for a number of years. We are always pleased with their professionalism and positive attitude. 415 IT is always on top of the latest technology and is able to accommodate us in a timely manner.

  • ...thrilled with 415IT.

    As a small business owner I am thrilled with 415IT. 415 IT replaced our traditional phone system; now we have increased functionality, great call quality all for a low price. We run a distributed business; 415 IT keeps our IT infrastructure running seamlessly. 415 IT is extremely responsive and a very reliable support. I highly recommend this firm.

  • The staff is great...

    We have been using 415IT for all our computer needs and have finally found a Company we can rely on for prompt and excellent service. The staff is great and they go above and beyond anything we have experienced before. It is very comforting to know that if we have problems with our computer system, that we have a Company that can provide with same day service.

  • ...I can concentrate on my job...

    As an entrepreneur running multiple business, I am absolutely dependent on technology for a competitive edge. With 415 IT managing our systems I can concentrate on my job, not my technology. When I have strategic questions about how to leverage technology to accomplish business goals, 415 IT acts as my virtual CIO. 415 IT enables me to make smart investments in our IT resources.

  • ...quick to respond to crises.

    Our firm, BCI Capital Management, has been utilizing the services of 415 IT since September, 2006. The service has covered a wide number of needs, ranging from the set-up of cell phones and recommending new hardware and software — to completely updating and streamlining computer networks. The staff are quick to respond to crises. The quality of service has been excellent. The cost of the service has been very reasonable.

  • Curteous and professional...

    Curteous and professional, I rely on 415it to help me keep our operations running smoothly. They are reliable, quick to repond, and incredibly knowledgeable. Everything they have reccommended has been an major improvement in effciency and productivity. I highy recommend them!

  • ..made our business more competitive.

    415IT has made our business more competitive. Thanks to their re-design of our computer network and immediate response to each and every support call there is no down time for our business communications. And I can actually understand them when we discuss solutions—no undecipherable tech speak!

  • ...excellent advice...

    415 IT was recommended to us by a client who found their services excellent. We could not agree more. 415 IT helped us move our offices seamlessly and install new systems; the staff are ALWAYS available to answer our questions and get our computers, emails, phones, everything, up and working. No question too dumb (or difficult). Finally, they have given excellent advice on acquisition of new phone systems, additional computers and software updates which have served us well. We are a law firm, so constant access is a must, including from outside the office. The 415 IT team has provided us equipment to provide our services from inside the office, and remotely, without interruption. We are grateful to 415 IT, and the entire staff.

  • ...completely organized and managed professionally.

    415IT is the most fabulous IT Solutions groups we’ve ever had at Juice Beauty! All of our computer hardware and software needs are completely organized and managed professionally. For several years, we have consistently received solid and valuable advice on every aspect of our computer needs including security, software, hardware, latest updates and more. One of the most valuable services 415 IT provides is that they are incredibly responsive and take ownership with ANY technical problems so we have zero downtime. We love our IT service from them!!

  • ...they always deliver.

    Since we signed on with 415 IT in 2005 they have become a part of the Canyon family. Our technology initiatives have consistently rolled out quickly, efficiently and without downtime. We travel a lot, when we call from a different time zone needing support, they always deliver. Finally a tech firm we can count on.

Latest Blogs

How to Leverage Parallelism to Up Your Productivity

What’s Parallelism?

On the surface, multitasking and parallelism might look extremely similar. Parallelism is the practice of enabling progress to be made on more than one task or project, simultaneously. Despite this perceived similarity, there is one key component to parallelism that sets these two processes apart.

Parallelism doesn’t require your attention to be devoted to both tasks.

Take breathing, for example. For most people, this process is absolutely instinctive, and requires no focus on their part to continue. In fact, it requires more focus to stop breathing than it does to continue. This is why we, as human beings, are able to accomplish anything. Since we can rely on our bodies to continue breathing, we can go about other tasks that do require our attention, like reading a blog post or calculating a budget.

Of course, breathing is one thing… how can we leverage parallelism to increase our business’ productivity?

Examining the Description

Well, based on how parallelism has been described thus far, it would seem that the idea is that one task can be completed automatically, while attention is devoted to the other task.

Our business’ processes can have the same strategy applied through automation.

With the right solutions in place, you can have repetative responsibilities removed from an employee’s workload, allowing them to accomplish more of their focus-driven tasks in the meantime.

Of course, there are other ways to adopt organizational parallelism, too. Delegation has been a very popular option in business for a long time now. By having one of your employees focus on one element of a task, and another focus on a different one, you can effectively accomplish the same amount of work twice as quickly. The same concept works among different departments, as well. As long as one resource’s work doesn’t rely on another’s, you have a great number of ways that you can leverage parallelism - without putting the stresses associated with multitasking on your workforce.

Interested in adopting automated solutions to start becoming more parallel in your processes? Reach out to 415 IT at (415) 295-4898. We can recommend the solutions that can greatly boost your productivity by allowing you to direct your focus elsewhere. Reach out today!

Learn More

Tip of the Week: Preparing For a Successful Upgrade

Step 1: Determining What Needs an Upgrade, and Why

Naturally, the first step to any upgrade process is identifying that an upgrade is necessary. When a component of your business network requires an upgrade, it will generally be for at least one of three reasons:

  • You want your solutions to have an increased capacity or range.
  • You want to improve the security of your business and its resources.
  • You want an increase in your business’ productivity, with less maintenance required.

If a part of your infrastructure could facilitate any (or all) of these objectives if it was upgraded, it’s probably a good idea to do so. That means that you need to start the next step.

Step 2: Planning and Preparing for Your Upgrade

A technology upgrade isn’t something that can be done on a whim. If you want yours to be successful, you need to have done your due diligence ahead of time. You will want to make sure that your network can support this upgrade in its current state, and any other considerations that come up.

As you’re preparing for the upgrade, you also need to consider any potential negative ramifications that it could have on your users. Will this upgrade be a lengthy one, and will that cause a lengthy interruption to your business’ processes? Proactively considering this will allow you to make plans to decrease the impact of these circumstances. For instance, if an upgrade is projected to create a lengthy interruption, it may be wiser to have it implemented after hours, when your resources are less likely to be called for.

Step 3: Protecting Yourself

While your upgrade will ideally run smoothly and not cause any issues, it is better to be prepared for an unideal situation. This is why an upgrade absolutely should be preceded by a comprehensive backup. With a backup taken, any issues that your upgrade may incur can be easily mitigated - so while you won’t have gained anything, your losses will be minimized.

415 IT can help you manage your technology, ensuring that your upgrade processes are done correctly. Reach out to us at (415) 295-4898 to learn more!

Learn More

Fishing for Answers to Keep Phishing Attacks from Sinking Your Business

As a result, endpoint security has become a major consideration for nearly every organization. There are strategies and solutions that businesses can implement that will not only give IT administrators the resources they need to protect the company’s data and computing infrastructure, but also trains their staff in the backhanded way these hackers try and infiltrate the business’ network with their legitimate credentials. Let’s take a look at some different forms of phishing and what you should be teaching your staff to keep them from messing up, and making your business just another negative statistic.

Deceptive Phishing

As the most common type of phishing scam, deceptive phishing in a name is pretty obvious. The name of the game for this attack is to pull the wool over the eyes of an unsuspecting end user. In essence, a deceptive phishing strategy is one where an email or message is created impersonating a legitimate company or person to flat out steal personal access information. With this access, the illegitimate party has some time to pick and choose what he/she wants to take, or gain access to. By having legitimate credentials, the illegitimate party doesn’t immediately trigger any red flags.

Most deceptive phishing messages are ignored, caught by filtering technology, or disregarded when accessed; but, the one that works to fool the end user is worth the hundreds or thousands of emails they’ve sent using the same method. To ensure that your organization doesn’t have to deal with a data breach, or malware associated with that phishing attack, it’s extremely important to lay out the ways that these deceptive emails are different from legitimate emails.

Phishing emails traditionally have misspelled words and hastily thrown together construction. Typically, users will have to download some attachment. So if there is an attachment that an email prompts you to click on, be sure to check the URLs by mousing over the links to determine if the email is from a legitimate source. One thing every user should be cognizant of is that if the email is from a financial institution demanding payment, it is likely a phishing email. Email, while being a popular form of communications, is rarely used for such purposes.

Spear Phishing

These types of phishing attacks are personalized to a specific user. This can cause a lot of people to forget what they know about phishing and let their defenses down. The goal - as fraudulent as it is - the same as a traditional phishing attack, except it will be harder to decipher that it is, in fact, an attempt to trick the user into providing network access. The spear phishing email will often feature the target’s name, their title, their company, even information like their work phone number, all with the same aim: to get them to click on the malicious extension or URL sent with the email.

Users of the social media site, LinkedIn, will likely come across spear phishing if they utilize the service regularly. Since you provide certain information for networking with other like-minded industry professionals, you unwittingly provide the hackers with the information they need to build these messages. Of course, we’re not suggesting that you stop using LinkedIn, or any other social media because of the risk of hackers, but be careful what information you have shared within these profiles and ensure that any personalized email is, in fact, legitimate before you click on anything.

Pharming

With more and more people becoming savvy to these types of phishing attacks, some hackers have stopped the practice altogether. They, instead, resort to a practice called pharming, in which they target an organization’s DNS server in order to change the IP address associated with the website name. This provides them an avenue to redirect users to malicious websites that they set up.

To ward against pharming, it is important to tell your staff to make sure that they are entering their credentials into a secured site. The best way to determine if the website/webtool a person is trying to access is secure is that it will be marked with “https” and will have a small lock next to the address. Also having strong, continuously-patched antivirus on your organization’s machines is important.

With proper training and solid security solutions, your company can avoid falling for the immense amount of phishing attacks that come its way. To learn more about how to secure your business, and what tools are best to help you do just that, call the IT professionals at 415 IT today at (415) 295-4898.

Learn More

Know someone who would benefit from 415 IT? Let us know!

Latest Blog

As unfortunate as it is to hear, science has pretty definitely kyboshed the notion that multitasking works. However, while multitasking may not actually have any true benefits to productivity, this doesn’t mean that there aren’t any ways to accomplish more in less time. Toda...

Latest News

415 IT is proud to announce the launch of our new website at www.415it.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for ...