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The Bay Area IT Experts

We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At 415 IT, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

Do you have questions about IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!

What Our Clients Say

  • ...there is virtually no down time...
    Vine Solutions

    Before Vine Solutions hired 415 IT, we tried to manage our IT on an as needed basis and our systems were a mess. Since hiring 415 IT, I feel like we have our very own IT person in house; they handle all of our IT needs and do it so there is virtually no down time during our business hours which is important for our growing business. 415 IT is my trusted IT source and has been involved in virtually every IT business decision that has allowed our business to prosper.

  • ...trusted advisor...

    415 IT has been managing our systems and technology for years. They are our trusted advisor when it comes to IT.

  • Very quick response time

    Very quick response time, as soon as an issue arises I receive a call back. We needed a new server installed within 1 week’s time and 415 IT made it happen without a glitch. Although our dedicated tech does not have a desk here, I feel as if we have access to his expertise immediately. Thanks for your great service.

  • ...professionalism and positive attitude.

    Gerken Capital Associates has been using the services of 415 IT for a number of years. We are always pleased with their professionalism and positive attitude. 415 IT is always on top of the latest technology and is able to accommodate us in a timely manner.

  • ...thrilled with 415IT.

    As a small business owner I am thrilled with 415IT. 415 IT replaced our traditional phone system; now we have increased functionality, great call quality all for a low price. We run a distributed business; 415 IT keeps our IT infrastructure running seamlessly. 415 IT is extremely responsive and a very reliable support. I highly recommend this firm.

  • The staff is great...

    We have been using 415IT for all our computer needs and have finally found a Company we can rely on for prompt and excellent service. The staff is great and they go above and beyond anything we have experienced before. It is very comforting to know that if we have problems with our computer system, that we have a Company that can provide with same day service.

  • ...I can concentrate on my job...

    As an entrepreneur running multiple business, I am absolutely dependent on technology for a competitive edge. With 415 IT managing our systems I can concentrate on my job, not my technology. When I have strategic questions about how to leverage technology to accomplish business goals, 415 IT acts as my virtual CIO. 415 IT enables me to make smart investments in our IT resources.

  • ...quick to respond to crises.

    Our firm, BCI Capital Management, has been utilizing the services of 415 IT since September, 2006. The service has covered a wide number of needs, ranging from the set-up of cell phones and recommending new hardware and software — to completely updating and streamlining computer networks. The staff are quick to respond to crises. The quality of service has been excellent. The cost of the service has been very reasonable.

  • Curteous and professional...

    Curteous and professional, I rely on 415it to help me keep our operations running smoothly. They are reliable, quick to repond, and incredibly knowledgeable. Everything they have reccommended has been an major improvement in effciency and productivity. I highy recommend them!

  • ..made our business more competitive.

    415IT has made our business more competitive. Thanks to their re-design of our computer network and immediate response to each and every support call there is no down time for our business communications. And I can actually understand them when we discuss solutions—no undecipherable tech speak!

  • ...excellent advice...

    415 IT was recommended to us by a client who found their services excellent. We could not agree more. 415 IT helped us move our offices seamlessly and install new systems; the staff are ALWAYS available to answer our questions and get our computers, emails, phones, everything, up and working. No question too dumb (or difficult). Finally, they have given excellent advice on acquisition of new phone systems, additional computers and software updates which have served us well. We are a law firm, so constant access is a must, including from outside the office. The 415 IT team has provided us equipment to provide our services from inside the office, and remotely, without interruption. We are grateful to 415 IT, and the entire staff.

  • ...completely organized and managed professionally.

    415IT is the most fabulous IT Solutions groups we’ve ever had at Juice Beauty! All of our computer hardware and software needs are completely organized and managed professionally. For several years, we have consistently received solid and valuable advice on every aspect of our computer needs including security, software, hardware, latest updates and more. One of the most valuable services 415 IT provides is that they are incredibly responsive and take ownership with ANY technical problems so we have zero downtime. We love our IT service from them!!

  • ...they always deliver.

    Since we signed on with 415 IT in 2005 they have become a part of the Canyon family. Our technology initiatives have consistently rolled out quickly, efficiently and without downtime. We travel a lot, when we call from a different time zone needing support, they always deliver. Finally a tech firm we can count on.

Latest Blogs

Social Media has Emerged as a Transcendent Technology for Businesses

First Off…Yes, Social Media is a Great Marketing Tool

We’d be remiss if we didn’t mention how social media can significantly help your business. Obviously, there are significant benefits to using these platforms to promote your business—building your brand, sharing your content, making use of the tools these platforms feature for advertising, and otherwise raising awareness of your business itself.

Of course, perhaps the most important of these benefits is that you can transition your social media followers into website visitors (provided your social media is used correctly, of course). This is really what you want, after all. Your business’ website should be the ultimate destination you’re pushing your prospects towards because that’s where most sales will be closed.

However, this is just the beginning of how social media can be of use to your organization.

Social Media is Also Useful for Other Business Needs, Too

There are a few business uses for social media that go beyond straightforward marketing.

Social Media Allows You to Network with Other Businesses and Business Owners

Word-of-mouth and personal recommendations are pretty powerful things… things that interacting with your fellow business owners on social media can help to encourage. Creating supportive relationships between businesses works the same way the tide does—it raises all ships. Not only can your new business relationships cultivate new opportunities themselves, they can draw the attention of other businesses while building your own organization’s credibility.

This is also closely related to another use that we will discuss in a moment.

Social Media Allows You to Reach Your Clients During a Crisis

While Murphy’s Law—”What can go wrong, will.”—may be a bit extreme, it is irresponsible to assume that nothing bad will ever happen to your business. A healthy social media network gives you an external means of keeping your clientele up to speed should you find yourself needing to lean on our business continuity or disaster recovery services.

Social Media Allows You to Learn More About Your Clients’ Needs

One of the greatest opportunities that a business’ social media provides is the opportunity to engage directly with the people that the business is trying to reach and serve. For example, if you want to know what the businesses you serve are looking for, social media allows you to just ask them directly.

Social Media Allows You to Serve and Support Your Clients in One More Way

Building off of that last point, a healthy social media strategy will also enable you to provide your clients with assistance from there. Not only do many people expect a business to be available on social media for support requests and general questions, they also expect these responses to be prompt. This gives you an additional outlet to provide value through, and helps you produce highly-visible social proof that can help convince other businesses to reach out and inquire about your services… after all, who wouldn’t want to work with a business that is so obviously available?

Social Media Allows You to Build the Reputation You Want to Have

Almost in summation, social media allows you to communicate with your clients and prospects in a way that speaks to them more directly, drawing them to your website to ensure that they receive your message. Social media also allows you to frame your business the way you want it to be perceived: helpful, approachable, and responsive.

We Can Give You the Technology to Live Up to the Promises You Make on Social Media

Trust 415 IT to provide and support the technology you need for your business to function and thrive. Reach out to us at (415) 295-4898 to find out more.

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Educators Having Increased Exposure to Ransomware

Sophos reports that cybercriminals are increasingly going after the networks of universities and schools with their ransomware, seeing these targets as extremely profitable victims. If you think about it, it makes sense, as institutions of education tend to store immense amounts of personal data that could be valuable to hackers who might want to sell it on the black market. According to Chester Wisniewski, principal research scientist at Sophos, “Schools are among those being hit the hardest by ransomware. They're prime targets for attackers because of their overall lack of strong cybersecurity defenses and the goldmine of personal data they hold.”

The average ransom paid by schools suffering from a ransomware attack is $1.97 million, an absolutely astounding number. The average victim from the higher education industry, however, pays on average $905,000. One can see how these types of attacks would be tempting to pull off for ransomware hackers.

The large reason behind why schools and universities are paying up in response to these ransomware attacks is because these organizations cannot function without access to their data. With school records and networks being encrypted, many of the functions involved with their operations cannot occur. For example, many schools have intranets set up where resources and services can be accessed, and if networks are locked down by ransomware, they cannot be accessed, making things like attending class or accessing services impossible.

Sophos indicates that only 61 percent of the data stolen from schools and universities is recovered after paying the ransom; so, in addition to paying the ransom, cybersecurity professionals need to spend even more time and resources recovering the rest of the data.

These kinds of ransomware attacks cannot be taken lightly. Schools and universities are not exclusively vulnerable to ransomware. All organizations, including your business, can potentially become victims of ransomware attacks.

The best way to keep ransomware from affecting your business is to take a two-pronged approach. Implementing preventative measures and training your staff can go a long way on its own, but we also recommend proactively monitoring your infrastructure for potential vulnerabilities and threats. As long as you keep tabs on what is going on with your network, you won’t have anything to fear—especially if you work with a security provider like 415 IT.

415 IT can help your business prepare for ransomware attacks through a combination of preventative measures and proactive monitoring. With the right technology solutions on your side, you’ll have all the protections in place to ensure that there is minimal chance of ransomware affecting your operations. To learn more, reach out to us at (415) 295-4898.

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Get Your Data Protected with BDR

Let’s go over four scenarios where you’ll be glad you have implemented a comprehensive data backup and disaster recovery solution. Goodness knows your business and bottom line will thank you, too.

Natural Disasters

Threats like tornadoes, hurricanes, earthquakes, and so on can all impact your ability to access important data. We acknowledge that not every business is in a region where extreme weather conditions can threaten them, but you should be prepared for any type of natural disaster, just in case something were to happen. There are some natural disasters that can harm a business no matter where it’s located, like electrical fires, power surges, and so on.

Data Breaches

Ah, yes, the dreaded data breach. It doesn’t matter if you are a small business or a major enterprise; your organization has data that hackers would love to get their grimy hands on. Personal data, financial records, and other types of sensitive information can all fetch a handsome price on the black market, and in some cases, your data could be held for ransom or even destroyed by malware. It’s always a good idea to prioritize not just cybersecurity but also data backup.

Hardware Failure

Technology cannot be expected to last forever, and a server unit crashing can be a devastating blow to your business if you are unprepared to handle it. You should have a data backup plan in place that is capable of restoring your infrastructure in the event you experience such a hardware failure.

User Error

People make mistakes, and you should not only expect them to, but be prepared for them to do so. Implementing a data backup and disaster recovery solution can help you recover files in the event your employees accidentally delete them or harm your technology in some way.

Implement Data Backup and Disaster Recovery Today

Just because you don’t foresee a situation where you’ll have to use it doesn’t mean that you don’t need data backup or a disaster recovery solution in place. A major part of business continuity is ensuring that you have access to your data at all times, and with 415 IT, you don’t have to worry about this ever becoming an issue. We’ll work with you to ensure that you are prepared for even the worst situations possible.

To learn more, call us at (415) 295-4898.

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Know someone who would benefit from 415 IT? Let us know!

Latest Blog

It is not an exaggeration to refer to social media as a world-changing technology, impacting life in all manners—interpersonal, social, and professional. We wanted to focus on this last aspect and discuss how social media can assist a business in its operations.

Latest News

We are proud to announce that 415 IT and our CEO, Daniel Stevens, were recently featured by CIO Applications. We discussed how and why we serve our clients, as well as some sneak peeks for our future. Read our interview by visiting:  https:...