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The Bay Area IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At 415 IT, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

Do you have questions about IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!

What Our Clients Say

  • ...there is virtually no down time...
    Vine Solutions

    Before Vine Solutions hired 415 IT, we tried to manage our IT on an as needed basis and our systems were a mess. Since hiring 415 IT, I feel like we have our very own IT person in house; they handle all of our IT needs and do it so there is virtually no down time during our business hours which is important for our growing business. 415 IT is my trusted IT source and has been involved in virtually every IT business decision that has allowed our business to prosper.

  • ...trusted advisor...

    415 IT has been managing our systems and technology for years. They are our trusted advisor when it comes to IT.

  • Very quick response time

    Very quick response time, as soon as an issue arises I receive a call back. We needed a new server installed within 1 week’s time and 415 IT made it happen without a glitch. Although our dedicated tech does not have a desk here, I feel as if we have access to his expertise immediately. Thanks for your great service.

  • ...professionalism and positive attitude.

    Gerken Capital Associates has been using the services of 415 IT for a number of years. We are always pleased with their professionalism and positive attitude. 415 IT is always on top of the latest technology and is able to accommodate us in a timely manner.

  • ...thrilled with 415IT.

    As a small business owner I am thrilled with 415IT. 415 IT replaced our traditional phone system; now we have increased functionality, great call quality all for a low price. We run a distributed business; 415 IT keeps our IT infrastructure running seamlessly. 415 IT is extremely responsive and a very reliable support. I highly recommend this firm.

  • The staff is great...

    We have been using 415IT for all our computer needs and have finally found a Company we can rely on for prompt and excellent service. The staff is great and they go above and beyond anything we have experienced before. It is very comforting to know that if we have problems with our computer system, that we have a Company that can provide with same day service.

  • ...I can concentrate on my job...

    As an entrepreneur running multiple business, I am absolutely dependent on technology for a competitive edge. With 415 IT managing our systems I can concentrate on my job, not my technology. When I have strategic questions about how to leverage technology to accomplish business goals, 415 IT acts as my virtual CIO. 415 IT enables me to make smart investments in our IT resources.

  • ...quick to respond to crises.

    Our firm, BCI Capital Management, has been utilizing the services of 415 IT since September, 2006. The service has covered a wide number of needs, ranging from the set-up of cell phones and recommending new hardware and software — to completely updating and streamlining computer networks. The staff are quick to respond to crises. The quality of service has been excellent. The cost of the service has been very reasonable.

  • Curteous and professional...

    Curteous and professional, I rely on 415it to help me keep our operations running smoothly. They are reliable, quick to repond, and incredibly knowledgeable. Everything they have reccommended has been an major improvement in effciency and productivity. I highy recommend them!

  • ..made our business more competitive.

    415IT has made our business more competitive. Thanks to their re-design of our computer network and immediate response to each and every support call there is no down time for our business communications. And I can actually understand them when we discuss solutions—no undecipherable tech speak!

  • ...excellent advice...

    415 IT was recommended to us by a client who found their services excellent. We could not agree more. 415 IT helped us move our offices seamlessly and install new systems; the staff are ALWAYS available to answer our questions and get our computers, emails, phones, everything, up and working. No question too dumb (or difficult). Finally, they have given excellent advice on acquisition of new phone systems, additional computers and software updates which have served us well. We are a law firm, so constant access is a must, including from outside the office. The 415 IT team has provided us equipment to provide our services from inside the office, and remotely, without interruption. We are grateful to 415 IT, and the entire staff.

  • ...completely organized and managed professionally.

    415IT is the most fabulous IT Solutions groups we’ve ever had at Juice Beauty! All of our computer hardware and software needs are completely organized and managed professionally. For several years, we have consistently received solid and valuable advice on every aspect of our computer needs including security, software, hardware, latest updates and more. One of the most valuable services 415 IT provides is that they are incredibly responsive and take ownership with ANY technical problems so we have zero downtime. We love our IT service from them!!

  • ...they always deliver.

    Since we signed on with 415 IT in 2005 they have become a part of the Canyon family. Our technology initiatives have consistently rolled out quickly, efficiently and without downtime. We travel a lot, when we call from a different time zone needing support, they always deliver. Finally a tech firm we can count on.

Latest Blogs

The Internet Continues to Change Business

High-Speed Data
The Internet was around a while before broadband was rolled out, but today data delivery systems necessitate that users have a fast Internet connection. With all the options that the average business has to choose from, many of them are only feasible if a company has the necessary bandwidth available to run the technology they depend on.

The strength of the Internet for today’s business is largely based on the availability of high-speed Internet. If your business lacks the bandwidth it needs to utilize cloud-hosted platforms, communications solutions, and other important business applications, it can not only create substantial data bottlenecks, it can hinder collaboration and productivity.

Mobile Data
The development of the Internet has coincided with the development and innovation of the smartphone. Today, 77 percent of all Americans have a smartphone. The main benefit of a smartphone is the development of applications (apps) that provide shortcuts to web-based platforms, and plenty of additional functionality.

The numbers suggest that more content is viewed on mobile devices than on desktop or laptop PCs today, making it extremely important that cellular and wireless Internet is readily available and fast enough to facilitate all the demand. Most of us pay twice for Internet (home and cellular), but the figures show that there are more people than ever today eliminating the cost and paying for one or the other. This has led to nearly 20 percent of smartphone owners forgoing at-home broadband service and utilizing their cellular data plans. As this number rises, it will have an effect on every device market, as well as the sustainability of affordable high-speed Internet.

Communication
Another strength of the modern Internet is the numerous ways it can facilitate successful and secure communications. Platforms such as telephone, instant messaging, email, as well as newer applications that prioritize collaboration fuel what are major changes in the way people communicate.

Today’s Internet-based communications are a major profit center for a business. While it would seem that these solutions would come without a lot of return, without them, many businesses would see their profitability fall off to a point where growth simply isn’t possible. The Internet also provides options for conferencing, webinars, and other group meetings that provide organizations the kind of end-to-end communication they need to keep business rolling.

Supply Chain
One of the biggest challenges for business is to keep a successful supply chain running. Changes in technology have provided the ability for businesses to acquire the things they need affordably improve dramatically. Internet-connected software, communications solutions, and other platforms are changing the way manufacturers and retailers handle their supply chains.

Tackling the logistical problems that typically come with a supply chain system can be one of the biggest headaches for any business. Access to resources that can be connected to the Internet, such as e-commerce, enterprise resource planning, customer relationship management; not to mention the significant real-time communications options provided on the Internet, allow people to manage their procurement and distribution better, while routinely providing direct access to vendor representatives that can keep business moving faster and more effectively.

Marketing and Sales
One of the most obvious ways the Internet has helped business is by making a company’s products or services available to larger markets. Since marketing - and, specifically Internet marketing - has become a major investment for many organizations, companies have to have a dedicated plan in place that turns traditional advertising on its head.

Many organizations have invested heavily in this aspect of their business, but for those that cannot, the use of social media is another great option. With low overhead and the ability to touch hundreds and thousands of people in a short span of time, many organizations that do invest heavily in marketing also utilize their social media accounts for their benefit.

The Internet continues to be used by many organizations to conduct business. How does your business utilize the Internet? Has it been beneficial for your company, or has it been a struggle? Leave your thoughts in the comments section below, and make sure to return to our blog for more great technology information and commentary.

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Tip of the Week: You Better Test Your Backup

We’ll discuss some of the most important parts of a data backup solution and how you can keep track of whether or not it will work to keep your business safe in the long run.

The Key Parts of Data Backup
The best kinds of backup solutions have three major aspects to them. They are all important to making sure that the solution can benefit your organization. Here they are:

  • Snapshot-based backups: Your backups should be taken periodically throughout the workday so that you can keep data loss to a minimum on the off-chance that you ever encounter a disaster. Snapshot-based backups can be taken as often as every fifteen minutes to minimize data loss.
  • Quick data recovery: You need to have a solution in place that can plan for rapid data recovery. Minimizing costs associated with downtime is critical to the success of any business continuity plan.
  • Testing to ensure proper backups: How do you know your data backups work if you never test them? You should be testing your backups to make sure that they will work as intended when you need them most.

Why Testing Your Backups Is Important
Imagine that you’re in a situation where your business is having an ordinary workday, only to experience a sudden disaster scenario. It doesn’t really matter which scenario it is, whether it’s a power surge, tropical storm, or hacking incident--the point is that it’s a situation where you won’t last long without data backup of some sort. You try to deploy your data backup, but the files are corrupted or you don’t have an infrastructure to back up to. Now what? You’re stuck in a situation where your organization needs to recover, but it can’t.

If you fail to test your backups regularly, your business--and, by extension, the futures of both yourself and your employees--is at risk. Therefore, testing is something that you absolutely cannot ignore.

What You Should Do
If working with your business’ technology isn’t what you would call your strongest skill, working with a managed service provider can help you make the right calls concerning your organization’s future. To learn more about data backup and disaster recovery, reach out to 415 IT at (415) 295-4898.

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Human Error is a Major Problem for Businesses

Here are three tips for reducing human error in the workplace.

Provide Proper Training
Surprisingly enough, if you train your employees properly, you won’t have to worry about them making mistakes; at least, not as much as you would under untrained circumstances. You should take care to properly outline all of your processes in a way that’s easy to understand, including both intensive and routine tasks, as well as having an established workflow for reporting issues or identifying security problems with spam or phishing emails.

Limit User Permissions
Not all users will need the same permissions on their devices. For example, an IT administrator might need admin permissions, but the average user won’t. The same can be said for access to specific data on your network. You should partition off certain information to only those departments that might need it so you can avoid an access issue with other employees. Basically, the fewer permissions a user has on their device or network, the less harm can come of it in the event a hacker manages to sneak their way in.

Use Your Collective Workforce to “Crowdsource” for Quality
We’re sure you’ve heard the phrase “two heads are better than one,” and you’ll be interested to hear that the same phrase can be applied to the workplace. If you have a large project that could use an extra pair of eyes, why not ask your coworkers for a quick glance? It might help putting out a project with glaring errors that you might not notice because you’ve been staring at it for a few weeks straight. You can think of this process as beta testing in a way, as you can determine potential problems with a product before it is actually released to the public. This can prevent a loss of profit from a product or service that’s not ready to be released can bring if it’s thrown out into the world too soon.

If your business wants to cut out the dangers of human error in the workplace, 415 IT can help. To learn more, reach out to us at (415) 295-4898.

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Know someone who would benefit from 415 IT? Let us know!

Latest Blog

With so many people depending on the Internet for a litany of reasons, there might not be the general acknowledgment of just how powerful the ubiquitous use of the Internet really is for businesses. From the storage and redundancy of business’ data to virtualized computing p...

Latest News

415 IT is proud to announce the launch of our new website at www.415it.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for ...