Get Started Today!  (415) 295-4898

croom new

415 IT Blog

Managed Services Isn’t Just IT Support

Managed Services Isn’t Just IT Support

Managed IT services are well known for being an incredibly useful service for a business as it helps offset the cost of keeping their technology up and running. What they aren’t as well known for are all the other services that they do to add value for their customers. 

Your Business Technology

The first thing that people new to managed services should understand is that, yes, IT support is our number one function and most of our services are bundled because it is the best way for our clients to experience close-to-optimal operational continuity at a price point that works for them.

That doesn’t mean that we are fixing computers all day.

In fact, in the scope of things, fixing computers is just one of the myriad of things we need to accomplish every day to ensure that our clients’ IT infrastructures are working as intended. Today, we thought we would take a look at some of the services we provide, and how collectively, the service can absolutely pay for itself. 

Remote Monitoring and Management

The first thing you’ll need to know is that we find that when our technicians are at your business, that productivity slows. Having IT technicians poking around onsite can be distracting. Besides, we aren’t trying to react to IT problems, we are trying to keep them from happening in the first place. How is that possible? With secure, remote technology.

We’ve invested in enterprise-grade, cutting-edge technology to constantly monitor your entire IT infrastructure and network to ensure that if any piece of equipment is not working as intended that it is fixed before it becomes a problem. This proactive nature to IT is the most valuable part of our offering. We fix issues with your IT before they can be profit-destroying problems. Think about how much downtime hurts your bottom line. 

If you could curtail your exposure to situations where IT problems cause your downtime and do it at a fraction of the cost of hiring a team of IT experts, you’d consider that value, right? Most decision makers would, which is why MSPs today need to deliver more. Let’s take a look at some of the other services we provide that are meant to add to our value.

Regular Reviews

One of the issues with technology is that as soon as you get a piece of technology there is something better (or worse, more suited to your needs) coming right behind it. This means that if you are going to look outside your door for IT support and services, you need them to keep you in the loop.

At 415 IT, we adhere to regular reviews because we want your business to be the best it can be. Around every quarter we will schedule a call or meeting to go over what your goals and priorities are for the upcoming months. Not only does that give us the ability to help you plan your technology investments, it allows us to follow up on any issues we may have had in the weeks leading up to the meeting. 

Vendor Management

Vendor management is a relatively simple service, but it can make a big difference. Think about how much time you spend dealing with your technology vendors in a given month. They follow up all the time and try to upsell you. Sometimes those investments make sense, but often they are just trying to make sales. 

Our vendor management service basically removes this responsibility from you and your staff. We will be the point of contact for all of your technology vendors. This not only puts a technology professional in place as a point of contact, it also allows you to separate yourself from those relationships that take away time and attention from your ultimate goals for your business.

Patch Management

Software is a major part of every business’ operational strategy, and if it isn’t updated regularly, it can actually expose your business to risk. Unpatched software often leaves your network vulnerable to outside attack. Today’s hackers only need one opportunity to get into your network and steal your data or infect your business’ IT with malware. With patch management, you never have to worry about that again.

Backup and Disaster Recovery

Another massive value we provide comes in the form of a backup and disaster recovery solution. We offer full and partial backup programs that meet industry best practices. You will get a network-attached BDR that you can use to quickly restore from if need be, but you also get incremental backups stored in the cloud should something more severe happen. With your data protected from loss, you can have the peace of mind that if something happens, your business’ continuity will be strong.

Fix Computers

While we try to maintain every piece of your IT infrastructure, sometimes machines fail. It goes without saying that should the need arise, our professional technicians will fix your hardware onsite. 

If you would like to learn more about our professional managed IT services, or you would just like to have a conversation about your business’ technology goals, give us a call right now at (415) 295-4898.

Taking a Look at Innovative New Cybersecurity Tool...
Small Businesses Can Rely On Managed IT Services f...


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Friday, May 07 2021

Captcha Image

By accepting you will be accessing a service provided by a third-party external to

Mobile? Grab this Article

QR Code

Tag Cloud

Security Tip of the Week Technology Productivity Best Practices Business Computing IT Support Data Data Backup Network Security Privacy Cloud Hosted Solutions Internet IT Services Data Recovery Business Software Email Efficiency Managed IT Services Google Mobile Device User Tips Innovation Small Business Malware Hackers Phishing Hardware Collaboration Outsourced IT Cybersecurity Upgrade Smartphone Workplace Tips Cloud Computing Android Communication Business Management Computer Backup VoIp Managed Service Quick Tips Tech Term Mobile Devices Microsoft Business Continuity Disaster Recovery Windows 10 Smartphones Covid-19 Ransomware Communications Users Saving Money Managed Service Provider Paperless Office Passwords Remote Work Network Encryption Browser Artificial Intelligence Office 365 Server Business Technology BDR Wi-Fi Internet of Things Remote Monitoring Data Management Managed IT Help Desk Compliance Social Media Windows Vulnerability Holiday Windows 7 Document Management Government Save Money Microsoft Office Healthcare Miscellaneous Laptops Employer-Employee Relationship Chrome Scam Facebook Managed Services Health Managed IT services Automation Virtualization Remote Applications Blockchain Data Security Meetings Vendor Management Infrastructure Gadgets Project Management Avoiding Downtime Antivirus Office Two-factor Authentication Redundancy Analytics Bandwidth Wireless Mobile Office BYOD Information Machine Learning Tip of the week Processor Website IT Management Software as a Service Remote Worker Net Neutrality Company Culture WiFi Customer Relationship Management Data Loss IoT Regulations Maintenance Information Technology VPN Employee-Employer Relationship Hard Drive OneDrive Training Time Management Networking Storage Router Apps HIPAA Files Access Control Virtual Private Network RMM Mobility Proactive Monitoring Recycling Money Word Patch Management Data Breach File Management Assessment Remote Monitoring and Management Financial Tablet Free Resource Operating System Payment Cards Dark Web Augmented Reality Voice over Internet Protocol Network Management Internet Exlporer Data Storage Consultation Employees Smart Technology Alert Display Electronic Health Records Instant Messaging Computing Images 101 Consulting Downtime Management Social Network File Sharing Professional Services Spam Customer Service Managed Services Provider Remote Workers Flexibility Search Mobile Security Vendor Utility Computing Unified Threat Management Bring Your Own Device Unified Communications Holidays Big Data Co-Managed IT Remote Computing Conferencing Password Smart Devices Gmail The Internet of Things Cooperation Server Management Risk Management Mobile Mouse Development Language Mail Merge User Error Employer/Employee Relationships Apple Optimization CES Electronic Medical Records Superfish Windows Server Laptop Hard Disk Drives Sensors Banking OneNote IT Technicians Permission Cost Management Break Fix Database Video Conferencing Motherboard Chromebook PCI DSS Authorization Connectivity Cyber Monday Staff Downloads Notes Business Telephone Videos Websites Features Permissions Politics Cookies Cables Computing Infrastructure Address Proactive Maintenance Solid State Drive Virtual Machines Migration eWaste Microsoft Excel User Management Remote Working Solid State Drives Reviews How To Test Projects Biometric Private Cloud Vulnerabilities Value of Managed Services WPA3 PowerPoint IT Assessment Media SaaS Google Calendar Procurement Managing Stress Fraud Techology Nanotechnology Wires Alerts Cybercrime Cyber security Credit Cards Chatbots Teamwork Budget Technology Laws Options Telephone End of Support Mirgation Virtual Reality Return on Investment Gamification Touchscreen Hacking Bookmarks Mobile Computing Travel ROI CRM Fleet Tracking Wearable Technology Zero-Day Threat Star Wars Firewall Emergency Multi-Factor Security Digitize Ergonomics Cyberattacks Social Enterprise Content Management Outlook Disaster Resistance App Comparison Licensing Printer Database Management Computers Customer Relationships Heating/Cooling Identity Theft Mobile Device Management Enterprise Resource Planning Shared resources Going Green Unified Threat Management 5G Mobile VoIP Windows Server 2008 Gifts Cache Data Warehousing Settings Personal Information Trending Favorites Technology Tips Geography Manufacturing Content Filtering Asset Tracking Backup and Disaster Recovery Distributed Denial of Service Virtual Assistant Bitcoin Shadow IT Vendors Statistics Read Only Social Networking Legislation Security Cameras Shortcut Proactive IT MSP Finance Screen Reader Specifications GDPR Innovations Servers Point of Sale Identity Tech Terms Batteries Digital Payment High-Speed Internet Hotspot Wireless Internet Hacker Operations Lenovo Transportation Active Directory Outsource IT Modem IT Consulting Recovery Tech Support Human Error Managed IT Service Samsung Wasting Time Current Events Outsourcing Bluetooth Printing G Suite CIO applications Peripheral Authentication Smart Tech Black Friday SharePoint IT YouTube E-Commerce Theft Marketing Education CEO Students Twitter Daniel Stevens Regulation Printers

Latest Blog

Windows has no shortage of capabilities to offer its users, with many of these tools coming with an associated Windows shortcut. Since keeping track of all of them can be a challenge, we wanted to assemble a list of most of them for you. This blog will serve as that list, so...

Latest News

We are proud to announce that 415 IT and our CEO, Daniel Stevens, were recently featured by CIO Applications. We discussed how and why we serve our clients, as well as some sneak peeks for our future. Read our interview by visiting:  https:...